Spectra/Gravity Forms

  • Resolved hhenrytac

    (@hhenrytac)


    11 months, 3 weeks ago

    We have Gravity Forms installed on our servers as an integral part of our programs. When Spectra is installed on those same servers, adding or editing any type of asset is difficult because it takes 1+ MINUTES to open. Same goes for Update/Publish. Of course, Spectra being uninstalled causes the pages to break. I bought a Spectra Pro version for one of the servers to test with and that made no difference. (Thought it might be something in the free version that was fixed in the Pro version)

    This just started 12/7/23. We’ve been running both concurrently for months with no problems. Gravity Forms updated on 12/7. Seems we need an update for Spectra as well. Any forthcoming?

    Thanks for any thoughts, ideas, or whatever is possible!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @hhenrytac,

    Sorry for the inconvenience caused to you.

    I am not able to replicate the issue on my installation. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter hhenrytac

    (@hhenrytac)

    Thank you, Mohsin and Team,

    There are two tickets in the support area. They are both referencing this issue. I have also sent a separate email with a video for you to view.

    Have a wonderful day!

    Holly

    Plugin Support mohsinbsf

    (@mohsinbsf)

    Hi @hhenrytac,

    Thanks for creating the ticket. The support team will get back to you as soon as possible, please communicate on that tickets.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)
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