Spectra Design Library goes White, never loads. L

Hi @johnkostly1,

Thanks for getting in touch with us.

I am not able to replicate the issue on my installation. Please try the below debugging steps to fix the issue.

– Regenerate the permalinks: https://www.wpbeginner.com/beginners-guide/how-to-regenerate-your-permalinks-in-wordpress/

– Ensure that you are using the latest version of Spectra

-Ensure that the PHP configuration of your site is according to this guide: https://wpastra.com/docs/modify-your-php-configuration/

– Clear all the caches including the server-side cache.

-Check by turning off all the third party plugins.

Please try and let me know how it goes.

Have a nice day!

“TypeError: Cannot destructure property ‘getDisableAi’ of ‘e(…)’ as it is undefined.”

This is the last error, it exists on my website. It is only stopped when I disconnect the site from spectra, then reconnect it. It then works for awhile, then it starts throwing this error.

react-dom.min.js?ver=18.3.1:2 Uncaught TypeError: Cannot destructure property 'getDisableAi' of 'e(…)' as it is undefined.
at 910.js:1:396
at main.js?ver=2.4.1:1:24123
at main.js?ver=2.4.1:1:21989
at __unstableMarkListeningStores (main.js?ver=2.4.1:1:27063)
at Object.__unstableMarkListeningStores (main.js?ver=2.4.1:1:27325)
at m (main.js?ver=2.4.1:1:21954)
at main.js?ver=2.4.1:1:22557
at d (main.js?ver=2.4.1:1:22688)
at p (main.js?ver=2.4.1:1:23006)
at main.js?ver=2.4.1:1:24114

• This reply was modified 2 months, 1 week ago by John Kostly.

To fix I goto AI Features and then “Disconnect AI”

I then have to add it again, as Spectra Library won’t work without it (sad, as I don’t really want these features).

It works for a few days, then it starts crashing again.

Just to be clear, I already turned off the cache, and most of the answers do not apply to this. This is clearly related to the AI system, and it probably just needs an if statement around the javascript call.

This is the code that is one up from the last run. It is from the 910.js

((e => {
const {getDisableAi: t, getDisablePreview: o, getTogglePopup: s} = e("ast-block-templates");
return {
disableAi: t(),
disablePreview: o(),
togglePopup: s()
}
}

I just tried to disable the AI, and it is now opening the Design View without Spectra connected, but it crashes. My fix, to reconnect the AI, is no longer working. I’m not sure I can develop anymore without the design library.

I am a pro users. I’m going to contact them directly.

• This reply was modified 2 months, 1 week ago by John Kostly.

Had it happen again, so I started disabling plugins. When I disabled the “Starter Templates” plugin, by your company “Brainstorm Force” it started working again.

I was unable to contact them. Please file a ticket on this..

Hi @johnkostly1,

I tried on my installation and it is working fine. We need to check your website configuration, can you please create a ticket here :https://wpspectra.com/support/ so that our support dev can check better.

Have a nice day!