Specific Twitter account not loading

  • Resolved dreamabstract

    (@dreamabstract)


    4 years, 8 months ago

    Hi

    We are loading multiple Twitter feeds in our members area for a suppliers directory. We seem to have an issue with a specific account where the feed is not bringing across the data. The feed just shows blank feed data, is it possible that this particular Twitter account isn’t configured right to allow API connection?

    Thanks

    Andy

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey dreamabstract,

    I can definitely take a look! What is the screen name?

    Otherwise, if this account makes a lot of replies, the plugin may be having trouble getting non-reply tweets as the number of tweets sent back is related to recent reply tweets.

    – Craig

    Thread Starter dreamabstract

    (@dreamabstract)

    Hi Craig

    Its @guardsmanppe, this account does seem to have a lot of retweets over actual posts?

    Andy

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey Andy,

    It looks like it’s working fine for me:

    https://prnt.sc/rfhca9

    Is there a link you can send for me to check out? I might be able to spot the problem.

    Thread Starter dreamabstract

    (@dreamabstract)

    Hi Craig

    Spotted the issue, my client had used the full URL rather than the Twitter handle, missed that first time. All working now, thanks for taking a look

    Andy

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    No problem! Glad you could find a fix.

    Have a great rest of your day.

Viewing 5 replies - 1 through 5 (of 5 total)
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