Specific image causes “At least one field must be filled out

Hi @loni2shoes,

Trust you are doing good and thank you for reaching out to us.

I see that the image file you have shared is 2.1 MB in size and the upload file size limit on your form is configured as 2MB. Please increase the file size limit, that should fix the issue. You can find the option to configure the file size limit under the Settings tab of the Upload field.

Reff: https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#file-upload-field

Feel free to get back to us if you need any further assistance.

Kind Regards,
Nebu John

I had the exact same issue with a form on our camera club site.

So, if filesize is the real issue why doesn’t a “File to big” error popup? Is there any place we can edit error messages? Or anything to do to make a contextually proper error message come up that’s relative to the actual problem?

As Karl says, the feedback from the form should be explicit about the issue. Otherwise, there is no point to filesize limits. I don’t *want* to allow huge files to be stored on my web server; they make the process of creating and restoring backups frustrating. Would you please correct this?

• This reply was modified 3 years, 5 months ago by Loni2Shoes.

Hi @loni2shoes @karl_peschel

I’m assuming that you are using “single upload” currently in your forms, right?

The “single upload” only uses the most generic HTML form upload method and it, indeed, doesn’t give such error as it just doesn’t know what’s the file size.

A workaround for this is:

– switch the upload field to “multiple”
– set upload method (also in field settings, after switching to “multiple”) to “Ajax”
– and make sure that “inline validation” is enabled

If you still want to allow only one file you can do it by setting limit for “multiple” type upload to just 1 file.

It will then give explicit error about file size right after file is selected.

We are also planning to implement such ajax uploader (so it would work the same) for the single uploads in future though I don’t have an ETA. The workaround described above should do the job until then, though.

Best regards,
Adam

Okay, thanks for the heads up. I will make these configuration changes.

*fingers crossed*

Thanks. That seems to work. I tested the form and it does display the filesize error now.

Still, if the single file field can’t actually verify filesize then why have a size limit option on it at all? It’s misleading.

@karl_peschel

I’m glad it’s working!

As for single file upload – it just can’t check/report it “upfront”, that’s it. Upon submission it would give error but not right away after file is selected.

Once the ajax uploader is fully implemented for single uploads as well, it will also work “immediately” upon file selection.

Best regards,
Adam

Hello @loni2shoes ,

We haven’t heard from you for several days now, so it looks like you don’t need our assistance anymore.

Feel free to re-open this ticket if needed.

Kind regards
Kasia