Specific contact form stopped working

This is the only form where we require file uploads to be submitted with a contact form. And it stopped working past Dec 30th, 2020. Clicking on the final “submit” button, the form hangs with the skipping arrows icon.

I’ve seen others with similar issues. The full form is here:

<p>Please complete the form below for a translation estimate. Once your file(s) are received, you will be contacted with a quote and an estimated project time frame. You will receive a response within 1 business day. If you would like to discuss your request, you can call us at 416-467-3097, or <span style=”text-decoration: underline;”>e-mail</span> us at [email protected] with your requests and inquiries.</p>
<p><label for=”yourname”>Your Name <font color=”red”>(required)</font></label><br /> [text* your-name id:yourname]</p>
<p><label for=”phonenumber”>Phone Number <font color=”red”>(required)</font></label><br /> [text* PhoneNumber id:phonenumber]</p>
<p><label for=”youremail”>Email <font color=”red”>(required)</font></label><br /> [email* your-email id:youremail]</p>
<p><label for=”companyname”>Company Name (If you are requesting on behalf of an agency, please fill out this field)</label><br /> [text CompanyName id:companyname]</p>
<p><label for=”fax”>Fax</label><br /> [tel Fax id:fax]</p>
<p>Address</p>
<p><label for=”streetaddress”>Street Address</label><br /> [text StreetAddress id:streetaddress]</p>
<p><label for=”addressline2″>Address Line 2</label><br /> [text AddressLine2 id:addressline2]</p>
<p><label for=”city”>City</label><br /> [text City id:city]</p>
<p><label for=”region”>State / Province / Region</label><br /> [text StateProvinceRegion id:region]</p>
<p><label for=”zipcode”>Postal/Zip Code</label><br /> [text PostalCodeZipCode id:zipcode]</p>
<p><label for=”countr”>Country</label><br /> [select Country id:countr include_blank “United States” “Canada” “United Kingdom” “Afghanistan” “Albania” “Algeria” “Andorra” “Angola” “Antigua & Deps” “Argentina” “Armenia” “Australia” “Austria” “Azerbaijan” “Bahamas” “Bahrain” “Bangladesh” “Barbados” “Belarus” “Belgium” “Belize” “Benin” “Bhutan” “Bolivia” “Bosnia Herzegovina” “Botswana” “Brazil” “Brunei” “Bulgaria” “Burkina” “Burundi” “Cambodia” “Cameroon” “Canada” “Cape Verde” “Central African Rep” “Chad” “Chile” “China” “Colombia” “Comoros” “Congo” “Congo {Democratic Rep}” “Costa Rica” “Croatia” “Cuba” “Cyprus” “Czech Republic” “Denmark” “Djibouti” “Dominica” “Dominican Republic” “East Timor” “Ecuador” “Egypt” “El Salvador” “Equatorial Guinea” “Eritrea” “Estonia” “Ethiopia” “Fiji” “Finland” “France” “Gabon” “Gambia” “Georgia” “Germany” “Ghana” “Greece” “Grenada” “Guatemala” “Guinea” “Guinea-Bissau” “Guyana” “Haiti” “Honduras” “Hungary” “Iceland” “India” “Indonesia” “Iran” “Iraq” “Ireland {Republic}” “Israel” “Italy” “Ivory Coast” “Jamaica” “Japan” “Jordan” “Kazakhstan” “Kenya” “Kiribati” “Korea North” “Korea South” “Kosovo” “Kuwait” “Kyrgyzstan” “Laos” “Latvia” “Lebanon” “Lesotho” “Liberia” “Libya” “Liechtenstein” “Lithuania” “Luxembourg” “Macedonia” “Madagascar” “Malawi” “Malaysia” “Maldives” “Mali” “Malta” “Marshall Islands” “Mauritania” “Mauritius” “Mexico” “Micronesia” “Moldova” “Monaco” “Mongolia” “Montenegro” “Morocco” “Mozambique” “Myanmar, {Burma}” “Namibia” “Nauru” “Nepal” “Netherlands” “New Zealand” “Nicaragua” “Niger” “Nigeria” “Norway” “Oman” “Pakistan” “Palau” “Panama” “Papua New Guinea” “Paraguay” “Peru” “Philippines” “Poland” “Portugal” “Qatar” “Romania” “Russian Federation” “Rwanda” “St Kitts & Nevis” “St Lucia” “Saint Vincent & the Grenadines” “Samoa” “San Marino” “Sao Tome & Principe” “Saudi Arabia” “Senegal” “Serbia” “Seychelles” “Sierra Leone” “Singapore” “Slovakia” “Slovenia” “Solomon Islands” “Somalia” “South Africa” “South Sudan” “Spain” “Sri Lanka” “Sudan” “Suriname” “Swaziland” “Sweden” “Switzerland” “Syria” “Taiwan” “Tajikistan” “Tanzania” “Thailand” “Togo” “Tonga” “Trinidad & Tobago” “Tunisia” “Turkey” “Turkmenistan” “Tuvalu” “Uganda” “Ukraine” “United Arab Emirates” “United Kingdom” “United States” “Uruguay” “Uzbekistan” “Vanuatu” “Vatican City” “Venezuela” “Vietnam” “Yemen” “Zambia” “Zimbabwe”]</p>
<p><label for=”gstexempt”>GST/HST exempt? <font color=”red”>(required)</font></label><br /> [radio GSTexempt id:gstexempt “Yes” “No”]</p>
<p>PROJECT DETAILS</p>
<p><label for=”projecttype “>Project Type <font color=”red”>(required)</font></label><br /> [radio ProjectType “Document Translation” “Audio Transcription” “Other” ]</p>
<p><label for=”projectdocument”>Project / Document Description <font color=”red”>(required)</font></label><br /> [textarea* ProjectDocumentDescription id:projectdocument ]</p>
<p><label for=”sourcelang”>Source Language <font color=”red”>(required)</font></label><br /> [text* SourceLanguage id:sourcelang]</p>
<p><label for=”targetlanguage”>Target Language(s) <font color=”red”>(required)</font></label><br /> [text* TargetLanguage id:targetlanguage]</p>
<p><label for=”numberofwords”>Number of Words</label><br /> [text NumberofWords id:numberofwords]</p>
<p><label for=”deadline”>Deadline</label><br /> [text Date id:deadline]</p>
<p><label for=”instructions”>Additional Instructions</label><br />[textarea AdditionalInstructions id:instructions]</p>
<p>If you do not have an electronic version of your document, you can fax it to (416) 426 7118</p>
<p><label for=”quote”>File Upload 1 (Size limit 10mb) <font color=”red”>(required)</font></label><br /> [file* Quote limit:10MB id:quote]</p>
<p><label for=”quote2″>File Upload 2 (Size limit 10mb)</label><br /> [file Quote2 limit:10mb id:quote2]</p>
<p><label for=”quote3″>File Upload 3 (Size limit 10mb)</label><br /> [file Quote3 limit:5mb id:quote3]</p>
<p><label for=”translationwork” >Has MCIS done translation work for you before? <font color=”red”>(required)</font></label><br /> [radio HasMCISdonetranslationworkforyoubefore id:translationwork “Yes” “No”]</p>
<p><label for=”HowDidYouHearAboutUs”>If this is the first time contacting us, please tell us how you found out about the website</label><br /> [text HowDidYouHearAboutUs id:HowDidYouHearAboutUs]</p>
<p><label for=”captchac”>Please input this code below</label><br /> [captchac captcha size:m id:captchac]</p>
<p><label style=”opacity:0; position: absolute;” for=”captchar”>captchar</label>[captchar captcha id:captchar]</p>
<p>[submit “Submit”]</p>

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