• Jan Reidel

    (@janreidelde)


    The tags {date} or {date_format} are not replaced when used within an email.

    In my case, I use it in the activation email. Tested both versions and non of them is replaced. I also placed a breakpoint within the NewsletterModule->replace_date function to see whether it will be triggered, but it isn’t.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Michael Travan

    (@michael-travan)

    Hello @janreidelde,

    that shouldn’t happen of course. When you test those emails, do you see the tag that has not been replaced?

    Michael

    Thread Starter Jan Reidel

    (@janreidelde)

    Right, I see just the tag and it is not replaced by the actual date.

    Plugin Support Michael Travan

    (@michael-travan)

    Hello,

    I just saw you are referring to service emails, those tags won’t work with that kind of messages.

    Michael

    Thread Starter Jan Reidel

    (@janreidelde)

    Well, I use it in both service emails as well as newsletters.

    It work in the past e.g. in the double-opt-in email where I put in the timestamp of subscription to document when the subscription attempt happened.

    I also use it in a newsletter template in the copyright section to get the year.

    I assume, these are the common cases for the application of this tag and that it is used by many users. But when you say that this isn’t supported anymore, I must go down another road and implement it with a shortcode myself.

    Plugin Support Michael Travan

    (@michael-travan)

    Hello @janreidelde,

    you’re right, those are really common use cases and while we focused on regular newsletters, those should be working in transactional messages as well. We’ll add this to our development roadmap and we’ll be sure to add this (or fix it) in the near future. We really thank you for your precious feedback.

    Michael

Viewing 5 replies - 1 through 5 (of 5 total)
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