Special characters in registration form

  • Hi there,
    When someone try to register with special characters (“?”) on name field, it shows an error message.
    I’ve read that checking the option “force strings to utf 8” would solve the problem. But i can’t find that checking on the options. I’m using version 2.0.13.
    Please, I need help.
    Regards

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter chiges

    (@chiges)

    Nobody knows how to solve it?

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @chiges,

    Are you referring to the First/last name fields or username field?
    WordPress doesn’t support special characters in the username without some customization.
    I can’t replicate this issue with the first/last name on our test site.
    Please update Ultimate member core to the latest 2.0.17 version and see if it helps.

    Regards.

    In my case the problem occurs in the username field. For example, the character ? renders as %C3%B6 in admin and is filtered out completely on the front end. So username “z?ller” becomes “z%C3%B6ller” in admin and becomes “zller” on the front end.

    The best solution for us would be to disallow special characters in the username. Is there a way to do this?

    There is a plugin called Restrict Usernames that claims to fix this problem for WP login, but I haven’t tested it with UM.

    We are still struggling with this issue. If we replace special characters in the username with Latin characters (using the Change Username plugin), the user profile is no longer editable. We have also discovered that this problem occurs in the First Name field, but is handled properly in the Last Name field.

Viewing 4 replies - 1 through 4 (of 4 total)
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