Special characters and punctuation missing/numbers in Post Excerpt

  • awright

    (@adamwrethinkfirst)


    7 months ago

    Hello,

    After updating the Elementor plugin some special characters and punctuation (quotes, commas, periods, dashes, etc) are missing or showing as numbers from Post Excerpts, here is a screenshot.

    Is there a way to fix this?

    Thank you

    • This topic was modified 7 months ago by awright.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • secretuser777

    (@secretuser777)

    Same problem! No punctuations. Only words displayed on the excerpt. How to fix it? Please, give support for this issue? Tried to modify formatting.php, made changes manualy, but nothing fix this issue(

    tesial

    (@tesial)

    Bug in Elementor https://github.com/elementor/elementor/issues/25860

    Revert back to 3.21.0 solved (temporarily) the issue for me

    • This reply was modified 7 months ago by tesial.
    • This reply was modified 7 months ago by tesial.
    Plugin Support Elementor Team

    (@ricav)

    Hi @adamwrethinkfirst,

    Since you are an Elementor Pro user, you can open a support ticket at my.elementor.com

    I’d also suggest you check out Elementor Community Group on Facebook. We have created it to connect Elementor users together and share knowledge, Global Elementor Community.

    www.remarpro.com rules state that commercial products are not supported here.

    Kind regards,

    Thread Starter awright

    (@adamwrethinkfirst)

    Hi @ricav, our vendor that built our website has the license for the plugin. I’ve tried contacting Elementor support before, but they needed information about the license that I didn’t have and were unable to help without it.

    Reverting the Elementor Pro plugin to the previous version did fix the issue for now. Any idea when a new version with a fix will be released?

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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