• We have a premium version already and still the plugin spams dashboard with promo notifications about other plugins.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @hullukettu,

    Thank you for using Feedzy and for letting us know about your experience!

    Could you please provide information on which plugins are mentioned in the promo notifications you referred to?

    I am asking because Feedzy doesn’t display such notifications by default, so it might be another plugin that generates them. Please try deactivating the other plugins, except for Feedzy, and see if the issue persists. Here is a doc that should help – https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide.

    Looking forward to your reply!

    Thread Starter Gennady Kurushin

    (@hullukettu)

    Hi @andreearadacina21! Thank you for your response, I don’t remember the exact wording but it was something like: “also try this plugin… from the team behind Feedzy?Pro…”. So it was referring to other plugins made by you: https://themeisle.com/wordpress-plugins/. So maybe you should check with your colleagues why is it happening.

    Plugin Support AndreeaR

    (@andreearadacina21)

    Hey @hullukettu,

    Thank you for sharing!

    This behavior is not expected, as we don’t intend to make dismissed notices reappear. It may be related to your environment, as the option to dismiss is not necessarily saved.

    Since you are a premium user, feel free to reach out to us on the dedicated channels so we can get more details about the problem – https://store.themeisle.com/.

    Best regards,

    Andreea

Viewing 3 replies - 1 through 3 (of 3 total)
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