• Hi, I have a problem with this plugin in my site.
    I installed the UM and the extension re-captcha plugin, but there are many spam email in the backend of my site and I can’t resolve the issue.

    What can I do? Can you help me?

    Thank you so much!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Emails?
    Where are they getting your email address?
    What makes you think it’s related to UM? Are these folks members? If you had spam COMMENTS or POSTS, then you could require email confirmation when people become members.
    Look for a different spam solution- there’s many (Cerber, Wordfence, etc., etc..)

    Thread Starter lagiulia

    (@lagiulia)

    Hi, the users can sign in my website through login form in reserved area, there isn’t spam comments or posts, I installed akismet for spam emails, but can’t resolve the problem.

    You may want to change the addresses you use on the website and delete the ones spam emails are being sent to.
    What addresses are getting spam? (Just the username, not the domain name.) Do you you expose those email addresses on your site? Elsewhere on the web? (Scraper bots find and copy email addresses.)

    If you expose emails on your site,you may want to install a plugin: Email Address Encoder.
    (As far as I can tell based on what you’ve said, the spams have nothing to do with ultimate member.)

    Another idea, did you disable the WP default register page ? Spam robots create account by this page and not by the register page you created with UM ;).

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @lagiulia,

    You can block access to default WP register form, which makes the users forced to register using UM register form (which has captcha protection). You can do so by turning off ‘Allow backend register screen for guests’ in Ultimate Member > Settings > Access.

    Thanks.

    Again, does this have anything to do with MEMBERS? If the spams aren’t coming from members, then you need to prevent spam in general. Install Apache SpamAssassin in CPanel, to protect your website mailserver.

    Thread Starter lagiulia

    (@lagiulia)

    Hi, I have another problem with this plugin.

    Notification emails for a new registered user do not arrive at my inbox even though I have entered all the required settings.

    Can you help me please?

    Thank you for your help

    Thread Starter lagiulia

    (@lagiulia)

    Thank you so much for your support
    @ultimatemembersupport
    @vwfeature
    @lolowild

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Spam Ultimate member’ is closed to new replies.