Spam screen blocking the website pages

  • Resolved igwebs

    (@igwebs)


    8 months, 1 week ago

    Spam finder page blocking the website from showing but it can not find the spam so I have deactivated the plugin and the page is fine and displaying the mobile version fine. So why is there a screen blocking the website? Specially since there is no spam to be found? The plugin will remain deactivated till I hear from you regarding the no spam blockage of the website https://istincs.com

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support SergeM

    (@serge00)

    Hello @igwebs,

    Simply disable the SpamFireWall feature:
    ? WordPress Admin Page → Settings → Anti-Spam by CleanTalk → disable the option “SpamFireWall” → Save Changes.

    Most likely your IP address is suspicious, or your browser modifies JavaScript, or some public VPN service is being used.

    You can also add any address and network to your Personal Lists for the feature. The guide is here:
    https://cleantalk.org/help/spamfirewall

    Did it help you?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    <span style=”color: rgb(50, 55, 60); font-family: "Open Sans", sans-serif; font-size: 14.4px; white-space: normal;”>Hello.We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.If you need further support, you can start a new topic or contact us via our private Ticket System:?</span>https://cleantalk.org/my/support/open<span style=”color: rgb(50, 55, 60); font-family: "Open Sans", sans-serif; font-size: 14.4px; white-space: normal;”>.</span>

Viewing 2 replies - 1 through 2 (of 2 total)
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