Spam purchases in Woocommerce

  • Resolved solsalute

    (@solsalute)


    1 week, 4 days ago

    I was recommended this plug in to deal with spam purchases of my digital products, I’ll wake up to 20 or 30 and at worst hundreds of orders and failed orders of what I can only assume are bots trying credit cards. I am still having this issue since downloading the plug in, is there any specific setting I can put? What should I do?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support katereji

    (@katereji)

    Hello.

    I have checked your logs and tuned filtering rules. Please, monitor for a while and let us know if you are still receiving spam orders.

    Thread Starter solsalute

    (@solsalute)

    Thanks! I’m still getting spam orders, I received a lot this weekend, the addresses for example are so spammy like:

    sdfwef wefwef
    32 scvsdv
    dsvsdv, TX 30528
    [email protected]

    Plugin Support katereji

    (@katereji)

    Hello @solsalute

    We will look at your Anti-Spam logs within 24 hours to see what can be done.

    Please meanwhile enable the Anti-Flood option, it will help filter bots.

    Thread Starter solsalute

    (@solsalute)

    Thank, I was only just able to do turn on the Anti Flood option, hope it helps. Let me know if there’s anything else I can do

    Plugin Support katereji

    (@katereji)

    Hello.

    We also suggest to enable the Anti-Crawler option, sorry that I forgot to mentioned in my previous message.

    May I suggest blocking all countries except Canada and Argentina? If you are agree this guide can help you with this: https://cleantalk.org/help/blacklist-usage#blacklisting_a_country.

    Did it help?

    Plugin Support sergecleantalk

    (@sergecleantalk)

    Hello.
    We haven’t heard back from you in a few days, so I’m going to mark this topic as “resolved”.
    If you have any further questions, you can start a new topic or contact us via our private Ticket System:?https://cleantalk.org/my/support/open.

Viewing 6 replies - 1 through 6 (of 6 total)
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