Spam problem

  • Resolved robyone11

    (@robyone11)


    4 years, 3 months ago

    Hi, since several months if wp mail smtp plugin is activated and configured with a valid smtp credentials I receive a lot of spam

    I read in this forum and found other user with same problem but no solution

    My webmaster enabled recaptcha but problem still occurs (also askimet is activated)

    I don’t get how it’s possible if my contact form is like below (Name, email, message, privacy policy and recaptcha )

    https://postimg.cc/p5BMRF2L

    And the layout of email sent is

    https://postimg.cc/CBLQkQYS

    I receive a lot of spam with this layout

    https://postimg.cc/tZwNJS4r/2874cc52

    Any hint ?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @robyone11,

    Thanks for reaching out. WP Mail SMTP routes all emails sent from your site through the SMTP provider you’ve configured which also includes the spam emails. Spams should be prevented by the form you’ve configured. There are several spam prevention techniques such as Google reCAPTCHA that could be used. Please contact the contact form support or follow their documentation to prevent spams.

    Have a good one!

    Thread Starter robyone11

    (@robyone11)

    Thank you

Viewing 2 replies - 1 through 2 (of 2 total)
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