Spam issues

  • I was excited by this plugin’s sleek user interface, but it’s only skin deep. I switched from Gravity Forms to this and was immediately inundated with spam entires. Even after activating various versions of CAPTCHA. I never had these issues with Gravity Forms and I will be switching back.

    I talked to WP Forms about this a year ago and they haven’t made any changes. I’m getting daily messages written in Russian and all sorts of other languages that get through captcha, and WPForms have done nothing to help with this.

    Really, how hard would it be to implement their own spam catcher that allows you to blacklist certain words? Or even letters of specific alphabets? That would allow me to filter out most of the spam that gets through.

    FYI, I used this on three sites. One is pretty large, one is medium-sized and one is tiny. Literally less than 100 visitors a week and that one still gets spammed like crazy. So it’s not simply the case that people are targeting my largest site.

    It seems that spammers are scraping site code looking for this plugin, and they know how to beat it.

    So yeah, I coughed up for a Gravity Forms license again and I’m going back to the good old days of having no spam issues, even when I just use their simple honyepot detection method. I don’t even need to use CAPTCHA on their forms!!

    Oh and this doesn’t even touch on the VAST array of issues I experienced trying to use the Stripe payment add-on. I got about 30 emails deep in the thread with their support and then just gave up. They couldn’t get it to work, and the file upload option consistently failed.

    It was one disaster after another with this plugin.

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  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hey @whistlerdan,

    Thank you for taking the time to provide your honest feedback! We’re sorry for the trouble with the issues you’ve encountered.

    We totally agree that our existing spam protection can be improved, and our team has been working hard on a brand new built-in spam protection feature. This will be released soon in next update of WPForms ??

    Over the past months, we made several improvements to the ‘Modern’ style of the File Upload field. The next release of WPForms will also include another improvement to the File Upload field which fixes the issue some users encountered while uploading large files.

    We’ve also been working on increasing the number of documentation and tutorials that can be helpful to our users. In case it helps to share, we have a developer documentation on how to restrict special characters in form fields.

    We definitely want our users to have a good experience using WPForms, and we appreciate the feedback and questions we receive in helping us improve the plugin ??

    If you have further questions about paid features of WPForms, please feel welcome to contact us by submitting a support ticket and we’d be happy to help (www.remarpro.com rules do not allow us to provide extensive support for paid features of WPForms on the support forum for WPForms Lite).

    Thanks!

Viewing 1 replies (of 1 total)
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