Hello.
Thank you for your request.
It would be great if you mark records in your Anti-Spam Log if our service made wrong decision:
Your Anti-Spam Log [ https://cleantalk.org/my/show_requests?int=week ] —> there are buttons “Spam” and “Not Spam” under every record —> mark records using these buttons.
https://cleantalk.org/help/faq#feedback_spam
For each mark you get 1 bonus day to your subscription and we update our database and get feedback for analysis.
Also, please, create a ticket with your request in our private Ticket System:
https://cleantalk.org/my/support/open
WordPess.org Support Forum is for plugins only.
Sorry for the inconveniences.
Best regards.