Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author caterhamcomputing

    (@caterhamcomputing)

    Hi.

    Can you post a link to the actual web page that has the problem so that I can have a look at the HTML/CSS to see if I can work out what is happening?

    Also, are you having the same problem in all browsers or is it specific to a certain browser? (I’ve done quite a bit of testing across browsers and haven’t experienced this problem …)

    I notice also that you are using the class parameter, and wonder if you could post any CSS that you have applied to .myclass

    Thanks.

    Thread Starter eddbundy

    (@eddbundy)

    Thanks for your quick reply!

    The Link is https://www.3d360.ch/3d360v1/360-videos/

    Yes, the problem is in Chrome and IE the same.

    I think it’s not about the class. I just removed the class parameter, now it looks like this: https://i62.tinypic.com/k50jdh.png

    The code right now is: [child_pages thumbs=”true” thumbs=’medium’ more=”Mehr dazu…” words=”22″ cols=”4″]

    Thanks.

    Plugin Author caterhamcomputing

    (@caterhamcomputing)

    Thanks, that helps to narrow it down a bit … I’ll try and recreate this problem and get back to you.

    I suspect that the problem may lie with the interactions between my plugin and other plugins, or even the theme (perhaps a duplicate CSS selector). I’ll see if I can reproduce it.

    Plugin Author caterhamcomputing

    (@caterhamcomputing)

    Just to let you know I’m still looking into this … I have installed 2 StudioPress themes, and get the same issue that you have been seeing with both of them.

    This probably means that I have inadvertently used an id or class that is already used in the Genesis theme, or is common across their child themes.

    Now that I can recreate the problem, I can hopefully track down the conflict and make the shortcode compatible.

    Thread Starter eddbundy

    (@eddbundy)

    thank you very much!!

    Plugin Author caterhamcomputing

    (@caterhamcomputing)

    With some help from the community at studiopress.com (thanks WisdmLabs), I have been able to make the CSS used by the plugin a bit more “bullet proof”.

    If you update to the latest version (1.14), it should hopefully sort out the problem you have been experiencing.

    Thread Starter eddbundy

    (@eddbundy)

    hey! i just updated it and it works! thank you very much for this quick support!!
    greetings from switzerland

    Plugin Author caterhamcomputing

    (@caterhamcomputing)

    You are very welcome … thanks for letting me know about the issue.

Viewing 8 replies - 1 through 8 (of 8 total)
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