• Resolved ezekielion

    (@ezekielion)


    I am using Themify’s Ultra theme. The product shows the video as a thumbnail but when click on it, it only play the sound. The video does not show at all. It showed only a greyed out player with no picture.

Viewing 15 replies - 16 through 30 (of 44 total)
  • Thread Starter ezekielion

    (@ezekielion)

    I haven’t added the code yet. I updated to the latest version you just released. Now at least it shows an image. Then when I clicked on it, it goes to a video page rather than playing on the spot.

    You can log in and check.

    Thread Starter ezekielion

    (@ezekielion)

    Before adding the custom code, it looks like this

    https://imgur.com/iJaNz42

    However, after I added the code, it seems to work so far. Why can’t the code be added as part of the plugin?

    Thread Starter ezekielion

    (@ezekielion)

    I am seeing one issue. For video that is “tall”, vertically. The top and bottom are cut off. I don’t see an option to pop it out in a Lightbox or play it on a different page.

    Plugin Author Martin Valchev

    (@martinvalchev)

    The custom code is not part of the plugin because it is code specifically for your specific case of the theme you are using and it will not work for others.

    The video is cropped because it adapts to the size and settings of the product photos so that you don’t have unevenness and bouncing of the design. There is no lightbox option to open the video you can use the Fullscreen button from the controls. I looked at your site now all seems to be working fine and as it should.

    I will ask you if you have the desire and time to give a rating for the plugin, it is important for me to be able to develop the plugin. Thank you.

    Thread Starter ezekielion

    (@ezekielion)

    There is no full screen button in the controls ?? I am using FireFox browser.

    • This reply was modified 10 months, 3 weeks ago by ezekielion.
    Plugin Author Martin Valchev

    (@martinvalchev)

    Add this custom css and you should have no problem with Firefox

    .video-js {
       width: 100% !important;
    }
    Thread Starter ezekielion

    (@ezekielion)

    When I do that it shows a bigger version of the cut-off video, rather than the true size.

    Plugin Author Martin Valchev

    (@martinvalchev)

    yes, as I explained above, the plugin uses the size of the clips you use in the settings, because there will be jumps in the design when switching between photos and video, and there will be holes because everyone can upload whatever size they want. If you resize the video to the size of the photos, you will not have this problem. The plugin conforms as much as possible to the design of the theme

    Thread Starter ezekielion

    (@ezekielion)

    But when it is displayed on Full screen, why can’t it be shown with the full height?

    Plugin Author Martin Valchev

    (@martinvalchev)

    When I press full screen, I see the video as it is on the link that is when uploading, if you mean the black bar from top to bottom, I think this is from your video

    Thread Starter ezekielion

    (@ezekielion)

    Full video looks like this:

    https://imgur.com/CiutsFC

    What is shown on my Firefox full screen:

    https://imgur.com/sfBEGeY

    Thread Starter ezekielion

    (@ezekielion)

    Same problem with Chrome browser.

    Plugin Author Martin Valchev

    (@martinvalchev)

    Try updating to version 1.23 should fix this problem

    Thread Starter ezekielion

    (@ezekielion)

    Thanks a million!

    Thread Starter ezekielion

    (@ezekielion)

    Hi, with your latest release. Do I still need to use the custom codes you gave me? It seems to play the full size video right on the product detail page now rather than in line with the other photos.

Viewing 15 replies - 16 through 30 (of 44 total)
  • The topic ‘Sound only but no video’ is closed to new replies.