SOS!! Woocommerce keep conflict with astra or blocksy

my woocommerce report is down below 



 WordPress Environment

WordPress address (URL): https://jtsoysauce.com<br>Site address (URL): https://jtsoysauce.com<br>WC Version: 8.6.1<br>REST API Version: ? 8.6.1<br>WC Blocks Version: ? 11.8.0-dev<br>Action Scheduler Version: ? 3.7.1<br>Log Directory Writable: ?<br>WP Version: 6.4.3<br>WP Multisite: –<br>WP Memory Limit: 256 MB<br>WP Debug Mode: –<br>WP Cron: ?<br>Language: en_US<br>External object cache: – Server Environment

Server Info: LiteSpeed<br>PHP Version: 8.3.2<br>PHP Post Max Size: 64 MB<br>PHP Time Limit: 30<br>PHP Max Input Vars: 1000<br>cURL Version: 7.87.0<br>OpenSSL/1.1.1w

SUHOSIN Installed: –<br>MySQL Version: 10.6.16-MariaDB-cll-lve-log<br>Max Upload Size: 64 MB<br>Default Timezone is UTC: ?<br>fsockopen/cURL: ?<br>SoapClient: ?<br>DOMDocument: ?<br>GZip: ?<br>Multibyte String: ?<br>Remote Post: ?<br>Remote Get: ? Database

WC Database Version: 8.6.1<br>WC Database Prefix: wpgy_<br>Total Database Size: 59.23MB<br>Database Data Size: 57.97MB<br>Database Index Size: 1.26MB<br>wpgy_woocommerce_sessions: Data: 0.01MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_actionscheduler_actions: Data: 0.33MB + Index: 0.10MB + Engine MyISAM<br>wpgy_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_actionscheduler_logs: Data: 0.19MB + Index: 0.14MB + Engine MyISAM<br>wpgy_aioseo_cache: Data: 0.10MB + Index: 0.01MB + Engine MyISAM<br>wpgy_aioseo_notifications: Data: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wpgy_aioseo_posts: Data: 0.13MB + Index: 0.01MB + Engine MyISAM<br>wpgy_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_comments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_e_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_e_notes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_e_notes_users_relations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_e_submissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_e_submissions_actions_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_e_submissions_values: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM<br>wpgy_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_hfcm_scripts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_litespeed_crawler: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_litespeed_crawler_blacklist: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_litespeed_img_optming: Data: 0.11MB + Index: 0.05MB + Engine MyISAM<br>wpgy_litespeed_url: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_litespeed_url_file: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_mailpoet_automations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_automation_runs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_automation_run_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_automation_run_subjects: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_automation_triggers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_automation_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_newsletter_templates: Data: 1.04MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_statistics_bounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_subscribers: Data: 0.00MB + Index: 0.02MB + Engine MyISAM<br>wpgy_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_options: Data: 29.77MB + Index: 0.09MB + Engine MyISAM<br>wpgy_postmeta: Data: 20.32MB + Index: 0.35MB + Engine MyISAM<br>wpgy_posts: Data: 5.76MB + Index: 0.11MB + Engine MyISAM<br>wpgy_rank_math_404_logs: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_rank_math_analytics_gsc: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_rank_math_analytics_inspections: Data: 0.00MB + Index: 0.02MB + Engine MyISAM<br>wpgy_rank_math_analytics_objects: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_rank_math_internal_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_rank_math_internal_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_rank_math_redirections: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_rank_math_redirections_cache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_usermeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM<br>wpgy_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_wc_admin_notes: Data: 0.03MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM<br>wpgy_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_customer_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_orders: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_orders_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_order_addresses: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_order_operational_data: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_order_product_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_order_stats: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM<br>wpgy_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wpforms_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wpforms_payments: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wpforms_payment_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wpforms_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM<br>wpgy_wpmailsmtp_debug_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wpgy_wpmailsmtp_tasks_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM Post Type Counts

attachment: 270<br>bsf_custom_fonts: 3<br>custom_css: 5<br>elementor_font: 2<br>elementor_library: 28<br>htslider_slider: 4<br>mailpoet_page: 1<br>nav_menu_item: 16<br>page: 27<br>post: 7<br>product: 29<br>revision: 384<br>wp_global_styles: 4<br>wp_navigation: 1<br>wpforms: 4 Security

Secure connection (HTTPS): ?<br>Hide errors from visitors: ? Active Plugins (8)

Blocksy Companion: by CreativeThemes – 2.0.28<br>Custom Fonts: by Brainstorm Force – 2.1.3<br>Elementor Pro: by Elementor.com – 3.19.3<br>Elementor: by Elementor.com – 3.19.4<br>HT Slider For Elementor: by HT Plugins – 1.5.2<br>Ultimate Addons for Elementor: by Brainstorm Force – 1.36.29<br>WooCommerce: by Automattic – 8.6.1<br>WPForms Lite: by WPForms – 1.8.7.2 Inactive Plugins (8)

Astra Pro: by Brainstorm Force – 4.6.4<br>Display PHP Version: by David Gwyer – 1.8<br>Header Footer Code Manager: by 99robots – 1.1.37<br>LiteSpeed Cache: by LiteSpeed Technologies – 6.1<br>Premium Starter Templates: by Brainstorm Force – 4.0.13<br>Rank Math SEO: by Rank Math – 1.0.213<br>WP Mail SMTP: by WP Mail SMTP – 4.0.1<br>WP Portfolio: by Brainstorm Force – 1.11.8 Settings

API Enabled: –<br>Force SSL: –<br>Currency: TWD (NT$)<br>Currency Position: left<br>Thousand Separator: ,<br>Decimal Separator: .<br>Number of Decimals: 0<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)

Connected to Woo.com: –<br>Enforce Approved Product Download Directories: ?<br>HPOS feature screen enabled: ?<br>HPOS feature enabled: ?<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – WC Pages

Shop base: #68 - /products/<br>Cart: #69 - /cart/<br>Checkout: #70 - /checkout/<br>My account: #71 - /my-account/<br>Terms and conditions: ? Page not set Theme

Name: Blocksy Child<br>Version: (update to version 0 is available)<br>Author URL:<br>Child Theme: ?<br>Parent Theme Name: Blocksy<br>Parent Theme Version: 2.0.28<br>Parent Theme Author URL: https://creativethemes.com<br>WooCommerce Support: ? Templates

Overrides: blocksy/woocommerce/cart/cart.php<br>blocksy/woocommerce/cart/mini-cart.php<br>blocksy/woocommerce/content-widget-product.php<br>blocksy/woocommerce/content-widget-reviews.php<br>blocksy/woocommerce/myaccount/my-account.php<br>blocksy/woocommerce/product-searchform.php<br>blocksy/woocommerce/single-product/tabs/tabs.php Admin

Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-variation-management<br>product-virtual-downloadable<br>product-external-affiliate<br>product-grouped<br>product-linked<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page

Disabled Features: customize-store<br>minified-js<br>new-product-management-experience<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field

Daily Cron: ? Next scheduled: 2024-03-02 08:51:53 +08:00<br>Options: ?<br>Notes: 76<br>Onboarding: completed Action Scheduler

Canceled: 20<br>Oldest: 2024-02-04 18:44:34 +0800<br>Newest: 2024-02-18 21:33:31 +0800

Complete: 291<br>Oldest: 2024-02-04 17:08:18 +0800<br>Newest: 2024-03-01 18:16:03 +0800

Failed: 424<br>Oldest: 2023-11-28 20:11:02 +0800<br>Newest: 2024-03-01 15:41:51 +0800

Pending: 8<br>Oldest: 2024-03-02 15:04:59 +0800<br>Newest: 2024-03-30 09:10:50 +0800 Status report information

Generated at: 2024-03-01 18:38:10 +08:00<br>

Hi @matcha4856,

I’m reviewing your site, and I can load any WooCommerce pages, the Contact page, 404, categories, and single blog posts. It seems the error is only with any page that uses Blocksy.

We’ll learn more once we see the error message in detail. Can you?enable WP Debug?and share the log found in?WooCommerce → Status → Logs?and inside the error log file generated on your server, please?

Looking forward to resolving this issue for you.

All the best,
Omar

Hi there ?? ,

We haven’t heard from you in a while; this is to check if you’ve been able to proceed with the troubleshooting steps provided before and if you still need help.

Thanks!
-OP