SOS! Critical Error! Plugin Stopped Working After Update! Help!

Hi all, I’ve just noticed that I have the same issue. The chat box completely disappeared from user front-end. It is still visible for admin and for vendor in WCMP but not for user in order’s page. Anybody has any idea how to fix this?

Hi,
I just check your problem, make sure Show After Order setting is checked.
if is unchecked chat box is not shown on order page

Thanks ??

Dear Mr.ansarbhatti I’m using currently free version and there is no “Show After Order setting” here. We only can see in General Settings Send Button Label and Placeholder Label edit so it is not clear where is “Show After Order” checkbox.

Any other ideas what to do?

Thanks!

Hello, I’m using the free version too and there’s no ‘Show After Order’ setting.

@ansarbhatti, is there anything else we can do to fix this?

Thanks,

I ordered PRO version and it’s now have function that you mentioned that is does not exists in the free version. Currently everything works besides notification icon not appearing in the order list under “WooConvo Msgs” that was main idea of last update. Please give me solution what to do thanks!

Hi @geqora and @loloski
we released?free and pro both plugins with new versions, please update the plugins hopefully your issue has been?resolved.
Thanks

@ansarbhatti thanks for the help, it seems to be fine now!

Regards,

@ansarbhatti ok let me see what update will give. Thanks!

• This reply was modified 4 years, 11 months ago by geqora.

@ansarbhatti Unfortunately update did not help me please tell me what to do. i ordered pro version because to see notification at orders list page but i see only empty field without any notice please help!