• Resolved uskutech

    (@uskutech)


    Hi there,

    I’m not sure how I should ask this so let me know if you need me to clarify.

    Our vendors receive their orders between Monday – Wednesday and any orders that come on Thursdays should be put on hold until the following Monday.

    Currently, all the orders are compiled in a list within the vendor’s dashboard. Is there a way to split or categorise them as such that the vendors won’t be confused about the orders that need to be completed?

    E.g. This week the orders that need to be completed are [A,B,C] and Next week orders are [X,Y,Z]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @uskutech

    This is not a default feature of Dokan. If you want to make any changes to the vendor dashboard’s order page then you will need proper customization. For that, you can have a look at wp-content\plugins\dokan-lite\templates\orders\listing.php this template and filter the orders by their data to be delivered.

    As per our support policy, we are unable to assist you with any customization. I am keeping this thread open so that if anyone is interested, can assist you with this customization.

    Thanks!

    Thread Starter uskutech

    (@uskutech)

    Hi @jahidulhassan

    Thanks for your response. Is there a way for us to organise the orders or sort them automatically or adding a new status along with [processing, on hold etc]?

    I tried following this site https://wedevs.com/blog/336381/dokan-custom-order-status but when I try changing the status, it defaulted back to processing instead of my custom status.

    Image

    • This reply was modified 3 years, 5 months ago by uskutech.
    • This reply was modified 3 years, 5 months ago by uskutech.
    • This reply was modified 3 years, 5 months ago by uskutech.
    Thread Starter uskutech

    (@uskutech)

    I’ve added a different set of codes to create a new custom order status. Although it displays perfectly in the admin panel, it’s blank on the vendor’s dashboard. image

    There seems to be a lot of people asking for this feature to custom the order status. Are there any successful integrations, plugins or code without breaking Dokan?

    • This reply was modified 3 years, 5 months ago by uskutech.
    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @uskutech

    The code you are referring to mentioned in the blog, I have used that on my environment and it is working just fine as you can see from this screenshot. I would suggest implementing the code properly.

    If the code is implemented properly then kindly look for if there is any conflict on your site.

    Thread Starter uskutech

    (@uskutech)

    Hi @jahidulhassan

    Yes, it does work now. Seems like there was a caching issue. But another problem came from this.

    The order with the custom status doesn’t show up in the WordPress admin panel in this tab
    image

    Plugin Support Jahidul Hassan Mojumder

    (@jahidulhassan)

    Hi @uskutech

    The blog you were referring to was a way to show custom order status in the order details. Also, it will show the order status in the Dokan’s vendor dashboard’s Orders page.

    If you want to show the custom order status in the WooCommerce order panel then necessary customization may need to be done. As per our support policy, we are unable to assist you with any customization. I am keeping this thread open for a few more days so that if anyone wants can contribute.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Sorting orders by week’ is closed to new replies.