• Resolved efadyn

    (@efadyn)


    I cannot get this plugin to work on the shop page. It will not show up at all. I do believe there is a conflict or some code being overwritten by the Goodlayers Infinite template. Is there anything I can do to get this to work…code I can add to my child theme, or a shortcode that can be added onto pages in the site for this to display?

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  • Plugin Author SkyVerge

    (@skyverge)

    Hey Efadyn,

    Thanks for reaching out about Extra Product Sorting Options! I’ll be happy to help out here. Unfortunately we cannot guarantee compatibility with all themes.

    Have you had a chance to confirm that the issue is indeed theme-specific? To do so, try temporarily switching your theme to a default theme like TwentySeventeen. If the issue doesn’t appear in that case, the issue is likely theme specific.

    I’m afraid, we don’t have a shortcode or snippet that would override any potential theme conflicts. I would recommend reaching out to the theme developer to see if they may be able to shed some light on what would be overriding the plugin’s sorting options. Alternatively, I would be happy to offer suggestions of development agencies that could help develop a custom solution or a fix for this specific conflict.

    Ryan

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