• Kama

    (@peppermintwebdesign)


    I’m able to sort my parent custom taxonomy categories on the backend perfectly. But I’m not seeing the changes on the front end. What could be going on and how could I fix it?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Marcel Pol

    (@mpol)

    Hi Kama,
    Is it about the categories on the left side, like Spaces and Colors? I see they are alphabetically ordered.

    I see you are using elementor. Could it be you are using a custom plugin with a custom shortcode? If so, could you share the relevant code?
    If you don’t want to share it publicly, feel free to send it to [email protected]
    I can then use it on my test install and see what is happening.

    Also, what kind of categories or terms are these filters?
    And when I click on a product, what post_type is it, and are they all sharing the same taxonomy? Could it be that the filters are multiple custom taxonomies?

    I’m also having the same issue. I am not using Elementor. I just downloaded a fresh copy of WordPress 5.7.2 a couple hours ago. Using the Twenty Twenty One theme OOTB. As Kama said, there is no issue I see on the wp-admin side. The issue is on the front-end. Its not reflecting what the custom order should be, when you visit a category page for posts.

    Can anyone please test to confirm?

    • This reply was modified 3 years, 8 months ago by klewis.
    Plugin Author Marcel Pol

    (@mpol)

    Hi,
    Can you tell me where I can download that theme?
    And if it is not freely available, could you send a copy to [email protected] ? I can then test it and take a look.

    And you are sure there is no redis, memcached or varnish?
    And really no other plugins, just WordPress, the 2 themes and this plugin? That would surprise me ??
    I only have a chance of fixing it if I can reproduce it, I do need some help here to help you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Sorting not showing on front-end’ is closed to new replies.