Sort product is not working

Hello Giorgos @giorgoskey,

Thanks for reaching out.

I understand you are having trouble with product sorting in your store. Although you mentioned that you’re not using any plugins for this, other active plugins or your theme might be causing a conflict.

To check this, you can temporarily switch to a default WordPress theme (like Storefront) and disable all other plugins to see if the issue persists. You can find detailed steps to perform a conflict test here.

Please also make sure to purge any caches from your store.

Let us know how it goes.

Hello and thanks for your reply, guess I need a staging site for this. My theme is custom and I dont really trust enabling and disabling it.

Hello @giorgoskey,

You’re absolutely correct in your approach. Creating a staging site is an excellent way to test changes without affecting your live site.

This way, you can enable and disable your custom theme without any risk. Once you’ve set up your staging site, you can proceed with your testing.

Please let us know how it goes.

Thanks.

We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if and/or when you are ready to continue.