• Resolved cihatcetintr

    (@cihatcetintr)


    Hi team,

    On the “Outlet products” page, sort by price(low to high) is not working properly.Recently added products appear above.How can we solve it?

    Thank you

    • This topic was modified 1 year, 10 months ago by cihatcetintr.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 16 through 19 (of 19 total)
  • Thread Starter cihatcetintr

    (@cihatcetintr)

    Hi team,

    Our site is multisite.

    There isn’t discount in the link below, but the problem is also present here:
    https://busrapirlanta.com.tr/kategori/2-el-pirlanta/?orderby=price
    There must be a different reason..

    Can you provide some faster support?

    Thank you

    Hi @cihatcetintr

    Thanks for providing further information about your issue here.

    It could be due to caching. Can you please have your host purge the site cache from and see if this works?

    Otherwise, can you please try to clone your site on a staging environment with only the WooCommerce plugin is enabled while running on the default Storefront theme and see if this works?

    Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

    Let us know how it goes!

    Thread Starter cihatcetintr

    (@cihatcetintr)

    Hi @xue28,

    Thank you for your support.

    I’ve tried all the suggestions you mentioned before.

    We are experiencing this issue only in categories with a high number of products. When we reduce the number of products, the problem is resolved.

    How can I solve the problem without reducing the number of products?

    Thank you

    Hi @cihatcetintr

    I am sorry to hear that after trying all suggestions mentioned in this thread, the issue still persists.

    Can you please open a support request for us to address you more effectively? Please also include the link to this forum thread for us to check what has been done so far.

    Thanks!

Viewing 4 replies - 16 through 19 (of 19 total)
  • The topic ‘Sort by price’ is closed to new replies.