“Sorry your session has expired. Return to shop” error display

  • Resolved arjunarjun

    (@arjunarjun)


    7 months, 1 week ago

    Hi, I keep getting this error on my checkout page after I place an order for my free product priced Rs 0 – “Sorry your session has expired. Return to shop”. And to avoid this message, if I disable the “Prevent auth cookies from being sent to unverified users” and also disable the “Prevent login notice” in the section entitled “Prevent login after checkout”, then the error message disappears but the checkedout product is easily available, as it is redirected to the MY Account section which is automatically logged in after checkout, even without activating the link.

    My only problem is that I want to disable the display of the ERROR MESSAGE “Sorry your session has expired. Return to shop”. But it keeps displaying. How to disable this error message and allow access to the “My Account” Dashboard only after activating the link.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @arjunarjun,

    Thanks for reaching out. I apologize for any inconveniences you may be experiencing.

    I ave escalated this with our development team. They will get back to you as soon as possible.

    Kind regards.

    Plugin Contributor Kousik Mukherjee

    (@kousikmukherjeeli)

    Hi @arjunarjun,

    Sorry for the late reply.

    Are you sure this issue is caused by our plugin? Can you disable our plugin and test your site to see if everything works correctly?

    If the issue persists, please contact us on the plugin’s official page. We need more details to fix the problem, and we will address it as soon as possible.

    Regards,
    Kousik Mukherjee

    Hi there,

    I hope you are well and safe.

    We haven’t received any reply regarding the issue. So, we are going to mark the ticket as “Resolved”. But if you have any questions, then please let us know.

    Kind regards,
    Moshtafizur

Viewing 3 replies - 1 through 3 (of 3 total)
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