Hi @wpeveryday, I’m glad you reached out, and we’re here to help!
If you’re receiving this error after running this tool, it’s possible that something must have caused the administrator user role not to be added to the itsec_user_groups database table.?
This is a permanent change to the database, so the quickest way to resolve this would be to restore your recent database backup. Then, ensure that the “Administrators” user group is in Security > Settings > User Groups before rerunning this tool.
There’s also a roundabout way to resolve this, but it needs DB familiarity, and we don’t recommend it. Still, if you want to proceed, you can try checking the itsec_user_groups table and add “administrator” under group_roles to one of the user groups there and see which group can help you access the Solid Security settings page. Once you’ve accessed the plugin’s settings page, go to?Security > Settings > User Groups, rename that user group as “Administrators” and configure the settings. Then, add back the replaced user group and configure its settings. Please proceed with precaution with this method and back up your DB before updating.
Hope this helps, and let us know how it goes.
