Sorry, you are not allowed to access this page

What do you mean by “admin lost wp capabilities”? Are you saying the admin can not login the dashboard?

If so, try:

manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

for some reason the line in user meta table for admin was deleted.
i added manually the row with wp capability and now it is ok.
But searching what caused this deletion (no one accessed phpmyadmin) and was wondering if there was a way to find the reason.

MY tables have the prefix wpxf_

before some days i created a clone of my website with the same prefix (in another table)
maybe this?

I don’t know a way to find out how that line got deleted.

You may want to implement some (if not all) of the recommended security measures and start backing up your site.

I am glad its working now.

Thanks!

You are welcome ??