Sorry, this product cannot be purchased.

  • Resolved fm20201

    (@fm20201)


    5 years, 6 months ago

    Hi,

    I am using WordPress v5.2, Woocommerce v3.6.2, Directory Pro v1.2.42 and Restrict Content Pro v3.0.8 plugins. I received “Sorry, this product cannot be purchased” when I try to add listing through the free plan from front-end with a non-admin user account (Admin side works fine).
    I have tried to register through the Free plan of RCP plugin as a non-admin user and set the price from 0.00 to empty in the admin dashboard, but, none of them works. the guest checkout on Woocommerce and Directory Pro are both set to allow, but, the error is still there. I’ve contacted to Directory Pro support and they ask me to contact to Woocommerce support as this issue is coming from Woocommerce plugin.

    I will appreciate your advice on this. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi there @fm20201

    “Sorry, this product cannot be purchased”

    That message is from WooCommerce so there will be something within that product which is causing it not to be able to be purchased, the message is here in the WooCommerce code –
    https://github.com/woocommerce/woocommerce/blob/3936518e6422dd012a3acd931d04622476e93eec/includes/class-wc-cart.php#L1047

    What I’d recommend testing is creating a simple product in WooCommerce and trying to purchase that, if you can, look for any settings in the RCP plugin to see if you are restricting the purchase somehow.

    I hope this helps, have a great day!

    Thanks,

    Thread Starter fm20201

    (@fm20201)

    Hi Dougaitken,

    Thank you for your reply, helpful. But, It was setting issue in Add Product within WooCommerce, The free plan was set to empty. I’ve changed the price to 0.00 and it solved. Hope this helps to others too.

    Thanks again.

    dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    Hi @fm20201

    But, It was setting issue in Add Product within WooCommerce, The free plan was set to empty. I’ve changed the price to 0.00 and it solved.

    Ah, great to hear you got this solved!

    I will mark this thread as Resolved for now, but please do open a new one if you need any more help!

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
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