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Resolved

(@sween123)

Here is my woocommerce status:


### WordPress Environment ###

WordPress address (URL): https://www.thediba.in
Site address (URL): https://www.thediba.in
WC Version: 3.6.1
Log Directory Writable: ?
WP Version: 5.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.2.14
PHP Post Max Size: 32 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.60.0
OpenSSL/1.0.2k

SUHOSIN Installed: –
MySQL Version: 5.6.42-cll-lve
Max Upload Size: 32 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 3.6.1
WC Database Prefix: wp_
MaxMind GeoIP Database: ?
Total Database Size: 3.06MB
Database Data Size: 2.46MB
Database Index Size: 0.60MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.05MB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB
wp_commentmeta: Data: 0.04MB + Index: 0.03MB
wp_comments: Data: 0.03MB + Index: 0.02MB
wp_dokan_announcement: Data: 0.02MB + Index: 0.00MB
wp_dokan_orders: Data: 0.02MB + Index: 0.03MB
wp_dokan_refund: Data: 0.02MB + Index: 0.00MB
wp_dokan_vendor_balance: Data: 0.02MB + Index: 0.00MB
wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB
wp_links: Data: 0.00MB + Index: 0.00MB
wp_nf3_actions: Data: 0.02MB + Index: 0.00MB
wp_nf3_action_meta: Data: 0.02MB + Index: 0.00MB
wp_nf3_chunks: Data: 0.02MB + Index: 0.00MB
wp_nf3_fields: Data: 0.02MB + Index: 0.00MB
wp_nf3_field_meta: Data: 0.02MB + Index: 0.00MB
wp_nf3_forms: Data: 0.02MB + Index: 0.00MB
wp_nf3_form_meta: Data: 0.02MB + Index: 0.00MB
wp_nf3_objects: Data: 0.02MB + Index: 0.00MB
wp_nf3_object_meta: Data: 0.02MB + Index: 0.00MB
wp_nf3_relationships: Data: 0.02MB + Index: 0.00MB
wp_nf3_upgrades: Data: 0.02MB + Index: 0.00MB
wp_options: Data: 1.20MB + Index: 0.05MB
wp_paytm_donation: Data: 0.02MB + Index: 0.00MB
wp_postmeta: Data: 0.35MB + Index: 0.11MB
wp_posts: Data: 0.29MB + Index: 0.06MB
wp_termmeta: Data: 0.00MB + Index: 0.01MB
wp_terms: Data: 0.00MB + Index: 0.01MB
wp_term_relationships: Data: 0.00MB + Index: 0.01MB
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB
wp_usermeta: Data: 0.03MB + Index: 0.02MB
wp_users: Data: 0.00MB + Index: 0.01MB
wp_wcfm_daily_analysis: Data: 0.00MB + Index: 0.00MB
wp_wcfm_detailed_analysis: Data: 0.00MB + Index: 0.00MB
wp_wcfm_enquiries: Data: 0.00MB + Index: 0.00MB
wp_wcfm_enquiries_meta: Data: 0.00MB + Index: 0.00MB
wp_wcfm_enquiries_response: Data: 0.00MB + Index: 0.00MB
wp_wcfm_following_followers: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_orders: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_orders_meta: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_product_multivendor: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_refund_request: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_reverse_withdrawal: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_reviews: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_reviews_response: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_review_rating_meta: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_store_taxonomies: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_vendor_ledger: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_withdraw_request: Data: 0.00MB + Index: 0.00MB
wp_wcfm_marketplace_withdraw_request_meta: Data: 0.00MB + Index: 0.00MB
wp_wcfm_membership_subscription: Data: 0.00MB + Index: 0.00MB
wp_wcfm_messages: Data: 0.00MB + Index: 0.00MB
wp_wcfm_messages_modifier: Data: 0.00MB + Index: 0.00MB
wp_wcfm_messages_stat: Data: 0.00MB + Index: 0.00MB
wp_wcfm_support: Data: 0.00MB + Index: 0.00MB
wp_wcfm_support_meta: Data: 0.00MB + Index: 0.00MB
wp_wcfm_support_response: Data: 0.00MB + Index: 0.00MB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB
wp_wc_product_meta_lookup: Data: 0.00MB + Index: 0.01MB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB
wp_weforms_entries: Data: 0.00MB + Index: 0.00MB
wp_weforms_entrymeta: Data: 0.00MB + Index: 0.00MB
wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB
wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB

### Post Type Counts ###

attachment: 129
custom_css: 1
customize_changeset: 113
mc4wp-form: 1
nav_menu_item: 30
page: 27
post: 7
product: 38
product_variation: 4
revision: 44
scheduled-action: 30
shop_order: 6
wpcf7_contact_form: 2
wpuf_contact_form: 1
wpuf_input: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (20) ###

Contact Form 7: by Takayuki Miyoshi – 5.1.1
Contact Widgets: by GoDaddy – 1.6.1
Custom My Account for Woocommerce: by phoeniixx – 1.3.7 – Not tested with the active version of WooCommerce
Limit Login Attempts Reloaded: by WPChef – 2.7.3
Mailchimp for WordPress: by ibericode – 4.5.1
Ninja Forms: by The WP Ninjas – 3.4.4
Google Fonts for WordPress: by Fonts Plugin – 1.6.2
One Click Demo Import: by ProteusThemes – 2.5.1
Paytm Payment Gateway: by Paytm – 1.0 – Not tested with the active version of WooCommerce
Storefront Product Pagination: by WooThemes – 1.2.4 – Not tested with the active version of WooCommerce
Storefront Product Sharing: by WooCommerce – 1.0.6
Storefront Sticky Add to Cart: by WooThemes – 1.1.9
Video Tab For WooCommerce: by Promenade Themes – 1.0.1 – Not tested with the active version of WooCommerce
WooCommerce Frontend Manager: by WC Lovers – 6.0.1 – Not tested with the active version of WooCommerce
WooCommerce Multivendor Membership: by WC Lovers – 2.4.3 – Not tested with the active version of WooCommerce
weForms: by weDevs – 1.3.8
WooCommerce Blocks: by Automattic – 1.4.0 – Not tested with the active version of WooCommerce
WooCommerce Conversion Tracking: by Tareq Hasan – 2.0.1 – Not tested with the active version of WooCommerce
WooCommerce: by Automattic – 3.6.1
YITH WooCommerce Wishlist: by YITH – 2.2.9

### Inactive Plugins (10) ###

Akismet Anti-Spam: by Automattic – 4.1.1
CCAvenue Payment Gateway for WooCommerce: by Nilesh Chourasia – 2.4 – Not tested with the active version of WooCommerce
Charitable - Instamojo Payment Gateway: by GautamMKGarg – 1.0.0
GoDaddy Email Marketing: by GoDaddy – 1.4.1
Hello Dolly: by Matt Mullenweg – 1.7.1
Instamojo for WooCommerce: by instamojo – 1.0.7 – Not tested with the active version of WooCommerce
Paytm Payment Donation: by Paytm – 1.0
Support Ticket System By Phoeniixx: by phoeniixx – 2.4 – Not tested with the active version of WooCommerce
WC Paytm Gateway: by Varun Sridharan – 1.2
WooCommerce Multivendor Marketplace: by WC Lovers – 3.0.1 – Not tested with the active version of WooCommerce

### Settings ###

API Enabled: ?
Force SSL: –
Currency: INR (?)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ?

### WC Pages ###

Shop base: #5 - /shop/
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: eCommerce Gem
Version: 2.1.1 – 2.1.2 is available
Author URL: https://www.prodesigns.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: ecommerce-gem/woocommerce/content-product.php version - is out of date. The core version is 3.6.0
ecommerce-gem/woocommerce/global/wrapper-end.php version - is out of date. The core version is 3.3.0
ecommerce-gem/woocommerce/global/wrapper-start.php version - is out of date. The core version is 3.3.0

Outdated Templates: ?
					
					
						Learn how to update

### Action Scheduler ###

Complete: 27
Oldest: 2019-04-20 10:26:34 +0530
Newest: 2019-04-20 10:46:24 +0530

Pending: 1
Oldest: 2019-04-27 10:26:34 +0530
Newest: 2019-04-27 10:26:34 +0530

Canceled: 0
Oldest: –
Newest: –

In-progress: 0
Oldest: –
Newest: –

Failed: 2
Oldest: 2019-04-20 10:41:32 +0530
Newest: 2019-04-20 10:43:51 +0530

The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

Plugin Support Orry F. a11n
(@orhanf)

5 years, 10 months ago

Hi there!

The error message: “Sorry, this order is invalid and cannot be paid for.” comes up when the pay link that is sent is invalid due to its order key or order ID.

I am assuming that this is occurring whilst trying to create a manual order for a customer, is that correct?

Can you please reconfirm that you’re following the steps mentioned in this documentation to create manual orders: https://docs.woocommerce.com/document/managing-orders/#section-7

Hope this helps!

Plugin Support Hannah S.L.
(@fernashes)

Automattic Happiness Engineer

5 years, 10 months ago

We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Sorry, this order is invalid and cannot be paid for’ is closed to new replies.