Sorry, not working at all

Hi,

Sorry to hear this! Can you please give me more details on what you tried and didn’t work? I might be able to help.

Let me know, thank you!

Importing 2 videos takes forever. Already waiting 15 minutes now. Sorry, but it is a very complicated process. I just want something simple to show my vimeo videos on my site. And at the end, I’m waiting forever to get 2 (test) videos imported.

Hi,

Must have been a bug or a conflict with other plugins. Can you tell me which importer have you used? The one from “Import Videos” or the “Add new”? Also, does this happen with any video from Vimeo or is it just with your videos?

As a note, there’s an add-on for Vimeotheque that was developed for debugging. You just install it and it will log messages from the importer that can help us figure out what was happening. More details can be found here: https://docs.vimeotheque.com/debug-add-on/

Please let me know, thank you!