Sorry. No data so far

  • Resolved alexsot

    (@alexsot)


    7 years, 4 months ago

    Hi, from some time the last 7 days most vied post show this message: Sorry. No data so far. The only one that shows results is the “all time”.

    I tried by enabling Ajaxify, but still not working.

    I use wordfence plugin, might this be the problem? and in case how can I solve it?

    Thanks,
    Alex

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Hector Cabrera

    (@hcabrera)

    Hi Alex!

    Can’t tell what might be happening without more info from you ??

    So please:

    1. Share your site’s URL so I can take a look.
    2. Go to Settings > WordPress Popular Posts, append &tab=debug to the URL in the address bar of your browser, and share here the info shown in the Debug screen.
    Thread Starter alexsot

    (@alexsot)

    Hi Hector,
    thanks for the reply.
    below the details:

    PHP version: 7.0.23

    PHP extensions: Core, date, libxml, openssl, pcre, sqlite3, zlib, bcmath, calendar, ctype, curl, dom, hash, fileinfo, filter, ftp, gd, gettext, gmp, gnupg, SPL, iconv, imagick, session, intl, json, ldap, mbstring, mcrypt, standard, mysqlnd, mysqli, PDO, pdo_dblib, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, Reflection, imap, shmop, SimpleXML, soap, sockets, exif, sysvsem, sysvshm, tokenizer, xml, xmlreader, xmlrpc, xmlwriter, xsl, yaml, zip, cgi-fcgi, ionCube Loader

    Database version: 5.5.52-MariaDB-cll-lve

    InnoDB availability: DEFAULT

    WordPress version: 4.8.3

    Multisite: No

    Active plugins: AdRotate 4.6.3, Envato Market 1.0.0-RC2, G1 Socials 1.1.1, Google Analytics Dashboard for WP (GADWP) 5.1.2.2, Google XML Sitemaps 4.0.9, Loco Translate 2.0.16, MailChimp for WordPress 4.1.10, Mashshare Share Buttons 3.4.5, Media Ace 1.0, Snax 1.9, What’s Your Reaction? 1.2.3, Wordfence Security 6.3.21, WordPress Importer 0.6.3, WordPress Popular Posts 4.0.11, WPBakery Visual Composer 5.1.1, WP Subtitle 3.0, Yoast SEO 5.6

    Theme: Bimber (5.0.2) by bring the pixel

    Plugin Author Hector Cabrera

    (@hcabrera)

    You forgot to share your site’s URL, however chances are that the problem is the theme.

    Bimber had some compatibility issues with recent versions of WPP, which they fixed not long ago. If you’re not using the latest version of the Bimber theme, try updating it and if the problem still persists then let me know and I’ll take another look.

    Thread Starter alexsot

    (@alexsot)

    Thanks Hector,
    Bimber update solved the problem.

Viewing 4 replies - 1 through 4 (of 4 total)
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