Sorry, but that does not look like an email address to me.

  • Hi visitors are getting this message when they try to subscribe:
    ‘Sorry, but that does not look like an email address to me.’
    I’ve checked myself and this happens with bona-fide correctly entered email addresses.
    Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @kevinlycett,

    Thanks for reaching out. This sounds unusual and after receiving your concern I have tried to reproduce the scenario but no success. So we can troubleshoot the issue can you inform me of the below:

    – At what stage do you encounter the message/notice. Are there any specific steps or configuration which I can follow to recreate the same behavior?

    – Do you have any additional plugins which have the same subscription functionality?

    Looking forward to hearing from you soon.

    Best regards.

    Thread Starter KevinLycett

    (@kevinlycett)

    Thanks very much for taking a look.
    – The message occurs on clicking send after entering a new subscription email address.
    -There are no other subscription plugins on the site. this is the site;
    https://www.heatherburns.co.uk/my-blog/subscribe-to-my-blog/
    -I checked with all other plugins deactivated and the custom theme turned off. The error still occured.
    – There’s one strange thing; on being told about this scenario by my client I went to their site and found TWO instances of the subscription page in the menu. I removed one but you can still see this duplication on the staging site:
    https://hburns.twosixtwo.co.uk/
    Needless to say this wasn’t how I built the site. The live and staging site’s plugins and wordpress are regularly auto updated.
    – The same issue occors on the staging site BUT it alos displays this error message:
    “Warning: idn_to_ascii() expects parameter 2 to be integer, string given in /var/www/vhosts/twosixtwo.co.uk/hburns.twosixtwo.co.uk/wp-content/plugins/subscribe2/classes/class-s2-core.php on line 1037

    Warning: checkdnsrr(): Host cannot be empty in /var/www/vhosts/twosixtwo.co.uk/hburns.twosixtwo.co.uk/wp-content/plugins/subscribe2/classes/class-s2-core.php on line 1041

    Warning: idn_to_ascii() expects parameter 2 to be integer, string given in /var/www/vhosts/twosixtwo.co.uk/hburns.twosixtwo.co.uk/wp-content/plugins/subscribe2/classes/class-s2-core.php on line 1037

    Warning: checkdnsrr(): Host cannot be empty in /var/www/vhosts/twosixtwo.co.uk/hburns.twosixtwo.co.uk/wp-content/plugins/subscribe2/classes/class-s2-core.php on line 1041”
    Many thanks

Viewing 2 replies - 1 through 2 (of 2 total)
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