Soporte mal

  • Ha empeorado el soporte cada vez contentan menos y mas cortos.
    No se puede editar los emails de forma facil y no hay traduccion al Espa?ol de los plugins pro , pero si del gratuito.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Ashfiqur Rahman Anim

    (@anim07)

    Hello @theokoles

    We are so sorry to see that you had a bad experience with our support. We are currently running our black friday deal as a result we have a lot of emails and live chats that we need to handle for that reason and pressure our support might be not upto the mark. We deeply apologize for this.

    Regarding the email template change. We have proper guideline. If you go through our documentation you will see https://docs.themeum.com/tutor-lms/developers/editing-email-templates/

    for the translation. We are working on making the complete plugin fully translateable with loco translate. There are certain strings which were not translatable but we have made the fix and in the next update you will have a complete translatable plugin on your hand. Pardon us for the experience that you had. If you email us at [email protected] we will solve each and every issue that you might be facing in the plugin now. Hope to hear from you soon.

    Thank you
    Best Regards

    Thread Starter theokoles

    (@theokoles)

    Thanks

    I wrote with today 3 times to the mail.

    That I need my invoice.

    Hello @theokoles,

    You can tell us about the email you wrote us from and we will search and forward it to our business team. They will send you invoice asap.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Soporte mal’ is closed to new replies.