• Resolved jeffrey11223

    (@jeffrey11223)


    Sometimes EZ TOC does not load properly, its not clickable and does not scroll down. Also visual of the TOC is ruined.
    This does not happen all the time but sometimes it has problems.



    What could be the problem and solution?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Magazine3

    (@magazine3)

    Hi, Sorry for the inconvenience caused you. We are here to assist with the issue. Can you please share the exact URL with which you are facing the issue? As I have gone through the URL which is shared by you, I didn’t see any TOC inserted. Kindly share the URL, So that we will check the issue and assist you to fix it.

    Thread Starter jeffrey11223

    (@jeffrey11223)

    On every post. For example – https://www.traxplorio.com/el-dorado-hot-springs/

    Sometimes it works, sometimes it crushes.

    Plugin Author Magazine3

    (@magazine3)

    Hi, Thank you for sharing the URL. I’ve gone through the URL and It seems working now, You can see in the following reference: https://tempclip.com/en/hxEQSjorCCkA9h0/watch

    Can you please let me know, From when it is happening? After any recent update? If not then please check once is there any conflict by deactivating the active plugins one by one on your site and let us know back is there any conflict casuing the issue. So that we will analyze the issue and assist you to fix the issue.

    Thread Starter jeffrey11223

    (@jeffrey11223)

    Yeah it works sometimes and sometimes it does not.

    Please try to refresh and go again to that page, I cant figure out when it happens but probably it related to caching maybe?
    No update caused it.
    There should be some other problem.

    Plugin Author Magazine3

    (@magazine3)

    Please try to refresh and go again to that page, I can’t figure out when it happens but probably it related to caching maybe? — Might be one of the reasons. Kindly clear the cache and check once and let us know if it’s working or not. Also, check once by deactivating the active plugins one by one (temporary) and check if its due to any conflict, So that we can get to know the root cause and assist you to fix the issue.

    Plugin Author Magazine3

    (@magazine3)

    Hi, Hope you’re doing well. Can you please let us know, are you tried the above suggestions? Kindly confirm and do let us know if you need any assistance. We are here to assist you if you need any help.

    Plugin Author Magazine3

    (@magazine3)

    We are marking this topic as resolved due to inactivity. You can feel free to reach out to us if the issue is persistent. We will help you to resolve them.

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Sometimes TOC Does not Load Fully’ is closed to new replies.