Sometime mail not sending

  • Hi Sendgrid,
    Thanks for good plugin.

    I’m using your plugin, the plugin is working good but the subscription Widget sometime sending confirmation mail and sometime not.
    In max case, when we are trying from mobile devices, it is not sending the confirmation mail, but few time it is sending.

    Is there any limit or any issue or it is normal behavior or the subscription widget?
    Regards,

    The page I need help with: [log in to see the link]

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  • Anonymous User 12640152

    (@anonymized-12640152)

    Hello! Our Support team would be happy to assist you with this via our website. This forum is monitored but not an active support channel- our site allows you to contact Support directly.

    For assistance please contact SendGrid Support from the SendGrid Support Portal – https://support.sendgrid.com/. Click Login & Contact Support, and then Contact Support to see your support contact options. Paying SendGrid customers have the option to contact support via phone, chat, or by submitting a ticket using our web form. All SendGrid customers have the option to submit a ticket using our web form. Thank you!

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