Something’s not working. It looks like the API call to GoToWebinar

  • This is the message i’m getting when trying to show the calendar plug-in on my page. It used to work just fine and stopped a couple months ago.

    Something’s not working. It looks like the API call to GoToWebinar isn’t succeeding. This may be because you are on a trial account. Unfortunately API calls can’t be made to GoToWebinar accounts on a trial. If you do have a full GoToWebinar licence please try re-authenticating the plugin again by pressing the ‘Click here to get Auth and Key’ button in the plugin settings. You should also clear the cache or turn the cache off in the plugin settings and this should resolve the issue.

    I tried to uninstall the plugin, re-install it, re-authenticate, install OAuth Client on my GoTo Webinar (add consumer key + secret key) & i also tried to clear the cache

    I’m starting to wonder if we might not have the pro support, any way for you to confirm? thanks,

    PHP Version: 8.2.17
Wordpress Version: 6.4.3
Plugin Version: 15.3
Current Theme: WEBLOFT
Application Used: Own Application
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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @ltousignant,

    Instead of using your own application, can you try our application instead. So in the general options tab in the plugin settings, clear out your key and secret in the first 2 settings so they are empty, save the settings, refresh the page, and then click the connect button at the top of the page to re-authenticate and then see how it goes.

    Thanks,

    Thread Starter ltousignant

    (@ltousignant)

    Hi,

    Just tried this method, and I still get the error message on my webpage unfortunately. Is there anything else to try to solve this issue?

    Thanks,

    Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @ltousignant,

    I am not sure. Do you have a paid GoToWebinar account and you have at least one upcoming webinar?

    Thanks,

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Something’s not working. It looks like the API call to GoToWebinar’ is closed to new replies.