Something’s not working…

  • markwilson66

    (@markwilson66)


    11 months ago

    We started getting this message from the plugin.
    I’ve verified the keys and it looks like it is setup correctly, any ideas?

    Upcoming Webinars
    Something’s not working. It looks like the API call to GoToWebinar isn’t succeeding. This may be because you are on a trial account. Unfortunately API calls can’t be made to GoToWebinar accounts on a trial. If you do have a full GoToWebinar licence please try re-authenticating the plugin again by pressing the ‘Click here to get Auth and Key’ button in the plugin settings. You should also clear the cache or turn the cache off in the plugin settings and this should resolve the issue.

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  • Plugin Author Northern Beaches Websites

    (@northernbeacheswebsites)

    Hi @markwilson66,

    Can you try using our application instead?

    So please go to the “General Options” tab, clear out the settings for the consumer key and secret, save the settings, refresh the page and then click the “Click here to connect with GoToWebinar” button and connect again and then try.

    Thanks,

Viewing 1 replies (of 1 total)
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