• Resolved temporaryfailure

    (@temporaryfailure)


    I have Cloudflare in use and cannot get this plugin to work. If cache is on, it’s always “Something went wrong, please try after sometime” error when trying to
    subscribe. Are you going to do something to this? There are about 1,5 year old topic of this already and no response from plugin developer.

    The page I need help with: [log in to see the link]

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  • Plugin Support CodeWooGeek Support

    (@codewoogeeksupport)

    Hello there,

    Good Day!!

    We’re here to assist you with this one.

    We tested your product URL, and it seems to be working (i.e., subscriptions have been occurring without that error).

    However, if your site has encountered such issues, we suggest you try the below steps to get rid of the error.

    We use one layer of security to our ajax request, which is WP Nonce – but due to caching mechanisms from third party plugins/hosting this security nonce also cached which causes this error: “Something went wrong, please try again after some time.” In some cases, setting up a cache timeout in plugin settings reduces this kind of issue.

    How to get rid of this error?

    1.Navigate to the Admin Dashboard -> Instock Notifier -> Settings -> Troubleshoot Settings Section -> Frontend Subscribe Form Submission via One Click.is WordPress AJAX (default) and the other one is WordPress REST API Route.Try changing that option to “WordPress REST API Route” and checking it out (purge your cache and check it out).

    2.If the preceding steps are ineffective, try Google reCAPTCHA v3 (Invisible Recaptcha) – you will need a Site key and a Secret Key of v3– for this.
    (Go to the Admin Dashboard->Instock Notifier->Settings->Google reCAPTCHA Settings->Enable Google reCAPTCHA and select Version->V3, then Site Key and Secret Key (both fields are required for proper operation).`

    Let us know.

    Thanks.

Viewing 1 replies (of 1 total)
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