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  • Resolved m0r0mete

    (@m0r0mete)


    7 months ago

    I’ve created a google shopping feed. Worked perfectly the first time. I needed to do some changes to the feed file and now i can’t re-generate the feed again, all i get is “Something went wrong. Please reload the page and check” . No explanation, nothing in error log. I’ve uninstalled and installed the plugin again, cleared cache, refresh page, nothing works.

    PS. Also, when editing the google feed file, it requires to redo all the google category mapping. It’s ok if you have 1-2 categories, but if you have 20 like me, it’s tedious to do this every-time.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @m0r0mete,

    Greetings from WebToffee support.

    We are sorry to hear that you are having trouble with generating Google shopping feed.

    We have just released an update for the Product Feed for WooCommerce plugin which includes some improvements to the Google feed generation. Could you please update to the latest version and check if the issue persists?

    If it does, please share your WooCommerce System status report (WooCommerce -> Status -> Get system status report) with us to help us better understand the issue and provide you with a solution as soon as possible.

    You may share the information through this link.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @m0r0mete,

    We have identified the issue with Google category mapping. We apologize for the inconvenience caused.

    We will look into the matter and fix it in the plugin as soon as possible.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @m0r0mete,

    Thank you for waiting.

    We have fixed the issue with Google category mapping in the latest version of the plugin. Could you please update to the latest version and check if the issue persists or not?

    Thread Starter m0r0mete

    (@m0r0mete)

    Thank you. Will try and let you know!

Viewing 4 replies - 1 through 4 (of 4 total)
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