Something went wrong. Please reload page. – making you log in

  • Resolved ryancooper

    (@ryancooper)


    1 year ago

    I have a tesgt poll up. When I try to vote not logged in it tries to make me log in and if i do not it gives me a error Something went wrong. Please reload page.

    I am trying to let anyone vote. they do not need to be a member of my site.

    I have a premium membership.

    • This topic was modified 1 year ago by ryancooper.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @ryancooper,

    Thank you for the topic.

    We checked and noticed that the problem comes from the WordPress default admin-ajax.php of your website.?
    The response is returned the 401 status code instead of the 200 OK status. Due to this, the text you are mentioning is displayed.

    See the screenshot below:

    View post on imgur.com

    The problem comes from the functionality of the following popup:

    View post on imgur.com

    So, please deactivate this functionality and check the case in that way.
    Or, if you don’t know how to disable this functionality, you can get in touch with your Hosting Provider so they can disable it.

    Thank you.

    ryancooper76

    (@ryancooper76)

    ok that is because I have the wp-admin behind a password. I will remove it and try again. Thanks!

    Plugin Support Jasmine

    (@hyenokian)

    Dear @ryancooper76,

    Thank you for your response.

    Sure, please check the case in that way and let us know whether the problem has been resolved or not.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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