• Hello,

    I’m having the same issue as this thread: Something went wrong loading page, please try again | www.remarpro.com – I have Enable Media Replace installed but I get the “Something went wrong loading page, please try again” message whenever I try to access it.

    I have deactivated all other plugins and it still persists, in both Chrome and Edge.

    Site health info is below. Appreciate the help!

    <br>### wp-core ###<br><br>version: 6.5.5<br>site_language: en_US<br>user_language: en_US<br>timezone: America/Los_Angeles<br>permalink: /%year%/%monthnum%/%day%/%postname%/<br>https_status: true<br>multisite: false<br>user_registration: 0<br>blog_public: 1<br>default_comment_status: closed<br>environment_type: production<br>user_count: 17<br>dotorg_communication: true<br><br>### wp-paths-sizes ###<br><br>wordpress_path: /wordpress/core/6.5.5<br>wordpress_size: 67.12 MB (70378256 bytes)<br>uploads_path: /srv/htdocs/wp-content/uploads<br>uploads_size: 13.85 GB (14871842923 bytes)<br>themes_path: /srv/htdocs/wp-content/themes<br>themes_size: 19.64 MB (20599100 bytes)<br>plugins_path: /srv/htdocs/wp-content/plugins<br>plugins_size: 349.70 MB (366692097 bytes)<br>database_size: 213.27 MB (223625216 bytes)<br>wpcomsh-disk-space-used: 13.7 GB<br>wpcomsh-disk-space-quota: 100.0 GB<br><br>### wp-dropins (2) ###<br><br>advanced-cache.php: true<br>object-cache.php: true<br><br>### wp-active-theme ###<br><br>name: Twenty Twenty-Three (twentytwentythree)<br>version: 1.1<br>author: the WordPress team<br>author_website: https://www.remarpro.com<br>parent_theme: none<br>theme_features: post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates, custom-line-height<br>theme_path: /wordpress/themes/pub/twentytwentythree<br>auto_update: Updates managed by WordPress.com<br><br>### wp-themes-inactive (7) ###<br><br>Boardwalk: version: 1.0.14-wpcom, author: Automattic, Updates managed by WordPress.com<br>Bookshop: version: 1.0.20, author: WooCommerce, Updates managed by WordPress.com<br>Cubic: version: 1.0.6-wpcom, author: Automattic, Updates managed by WordPress.com<br>Galleria: version: 2.2.19, author: WooCommerce, Updates managed by WordPress.com<br>Homestore: version: 2.0.34, author: WooCommerce, Updates managed by WordPress.com<br>Storefront: version: 4.6.0, author: Automattic, Updates managed by WordPress.com<br>Twenty Twenty-One: version: 1.6-wpcom, author: the WordPress team, Updates managed by WordPress.com<br><br>### wp-mu-plugins (1) ###<br><br>wpcomsh-loader.php: author: (undefined), version: (undefined)<br><br>### wp-plugins-active (10) ###<br><br>Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, Updates managed by WordPress.com<br>AMP: version: 2.5.3, author: AMP Project Contributors, Updates managed by WordPress.com<br>CoBlocks: version: 3.1.12, author: GoDaddy, Updates managed by WordPress.com<br>Enable Media Replace: version: 4.1.5, author: ShortPixel, Auto-updates enabled<br>Gutenberg: version: 18.7.0, author: Gutenberg Team, Updates managed by WordPress.com<br>Jetpack: version: 13.7-a.1, author: Automattic, Updates managed by WordPress.com<br>Layout Grid: version: 1.8.4, author: Automattic, Updates managed by WordPress.com<br>Page Optimize: version: 0.5.5, author: Automattic, Updates managed by WordPress.com<br>Public Post Preview: version: 2.10.0, author: Dominik Schilling, Auto-updates enabled<br>WordPress.com Editing Toolkit: version: 4.28277, author: Automattic, Updates managed by WordPress.com<br><br>### wp-plugins-inactive (8) ###<br><br>Classic Editor: version: 1.6.3, author: WordPress Contributors, Updates managed by WordPress.com<br>Crowdsignal Forms: version: 1.7.2, author: Automattic, Updates managed by WordPress.com<br>Crowdsignal Polls & Ratings: version: 3.1.1, author: Automattic, Inc., Updates managed by WordPress.com<br>LightStart - Maintenance Mode, Coming Soon and Landing Page Builder: version: 2.6.11, author: Themeisle, Auto-updates enabled<br>Otter – Page Builder Blocks & Extensions for Gutenberg: version: 2.6.12, author: ThemeIsle, Auto-updates enabled<br>Pinterest for WooCommerce: version: 1.4.4, author: WooCommerce, Updates managed by WordPress.com<br>The Events Calendar: version: 6.5.1.5, author: The Events Calendar, Auto-updates enabled<br>WooCommerce: version: 9.0.2, author: Automattic, Auto-updates disabled<br><br>### wp-media ###<br><br>image_editor: Photon_Subsizes_WP_Image_Editor_GD<br>imagick_module_version: Not available<br>imagemagick_version: Not available<br>imagick_version: Not available<br>file_uploads: 1<br>post_max_size: 2047M<br>upload_max_filesize: 2047M<br>max_effective_size: 2 GB<br>max_file_uploads: 20<br>gd_version: bundled (2.1.0 compatible)<br>gd_formats: GIF, JPEG, PNG, WebP, BMP, AVIF<br>ghostscript_version: not available<br><br>### wp-server ###<br><br>server_architecture: Linux 4.19.0-26-amd64 x86_64<br>httpd_software: nginx<br>php_version: 8.1.29 64bit<br>php_sapi: fpm-fcgi<br>max_input_variables: 6144<br>time_limit: 1200<br>memory_limit: 512M<br>max_input_time: 1200<br>upload_max_filesize: 2047M<br>php_post_max_size: 2047M<br>curl_version: 8.7.1 OpenSSL/1.1.1n<br>suhosin: false<br>imagick_availability: false<br>pretty_permalinks: true<br>current: 2024-07-10T17:12:50+00:00<br>utc-time: Wednesday, 10-Jul-24 17:12:50 UTC<br>server-time: 2024-07-10T10:12:50-07:00<br><br>### wp-database ###<br><br>extension: mysqli<br>server_version: 10.4.33-MariaDB-log<br>client_version: mysqlnd 8.1.29<br>max_allowed_packet: 104857600<br>max_connections: 500<br><br>### wp-constants ###<br><br>WP_HOME: https://kingcountyparks.org<br>WP_SITEURL: https://kingcountyparks.org<br>WP_CONTENT_DIR: /srv/htdocs/wp-content<br>WP_PLUGIN_DIR: /srv/htdocs/wp-content/plugins<br>WP_MEMORY_LIMIT: 512M<br>WP_MAX_MEMORY_LIMIT: 512M<br>WP_DEBUG: false<br>WP_DEBUG_DISPLAY: false<br>WP_DEBUG_LOG: false<br>SCRIPT_DEBUG: false<br>WP_CACHE: true<br>CONCATENATE_SCRIPTS: undefined<br>COMPRESS_SCRIPTS: undefined<br>COMPRESS_CSS: undefined<br>WP_ENVIRONMENT_TYPE: Undefined<br>WP_DEVELOPMENT_MODE: undefined<br>DB_CHARSET: latin1<br>DB_COLLATE: latin1_swedish_ci<br><br>### wp-filesystem ###<br><br>wordpress: not writable<br>wp-content: writable<br>uploads: writable<br>plugins: writable<br>themes: writable<br>mu-plugins: writable<br><br>### jetpack ###<br><br>site_id: 4022900<br>ssl_cert: No<br>time_diff: undefined<br>version_option: 13.7-a.1:1720462320<br>old_version: 13.6-beta:1719930507<br>public: Private<br>master_user: #4259516 kingcountyparks<br>is_offline_mode: off<br>is_offline_mode_constant: off<br>current_user: #203965438 anlynchkc<br>tokens_set: Blog User<br>blog_token: 3zR!4R0bnKlSdh48W2y5lya9@8f3hBFh<br>user_token: QfYMLbdu#!3hJ9@YLR%J61Hl$YxvJeRp<br>version: 13.7-a.1<br>jp_plugin_dir: /wordpress/plugins/jetpack/13.7-a.1/<br>plan: business<br>protect_header: ""<br>full_sync: {"started":"Wed, 03 Jul 2024 23:40:44 +0000","finished":"Wed, 03 Jul 2024 23:46:29 +0000","progress":{"comments":{"total":578,"sent":578,"finished":true,"last_sent":"2"},"constants":{"finished":true},"functions":{"finished":true},"options":{"finished":true},"posts":{"total":14706,"sent":14706,"finished":true,"last_sent":"2"},"term_relationships":{"total":8317,"sent":8317,"finished":true,"last_sent":{"object_id":"2","term_taxonomy_id":"3"}},"terms":{"total":1625,"sent":1625,"finished":true,"last_sent":"2"},"themes":{"finished":true},"updates":{"finished":true},"users":{"total":17,"sent":17,"finished":true,"last_sent":"4259516"}},"config":{"comments":1,"constants":1,"functions":1,"options":1,"posts":1,"term_relationships":1,"terms":1,"themes":1,"updates":1,"users":1}}<br>sync_size: undefined<br>sync_lag: 0 seconds<br>full_sync_size: undefined<br>full_sync_lag: 0 seconds<br>idc_urls: {"home":"https:\/\/kingcountyparks.org","siteurl":"https:\/\/kingcountyparks.org","WP_HOME":"https:\/\/kingcountyparks.org","WP_SITEURL":"https:\/\/kingcountyparks.org"}<br>idc_error_option: false<br>idc_optin: true<br>cxn_tests: All Pass.<br><br>### amp_wp ###<br><br>amp_slug_query_var: amp<br>amp_slug_defined_late: false<br>amp_mode_enabled: reader<br>amp_reader_theme: legacy<br>amp_templates_enabled: post, page<br>amp_serve_all_templates: This option does not apply to Reader mode.<br>amp_css_transient_caching_disabled: n/a<br>amp_css_transient_caching_threshold: 5000 transients per day<br>amp_css_transient_caching_sampling_range: 14 days<br>amp_css_transient_caching_transient_count: undefined<br>amp_css_transient_caching_time_series: <br>amp_libxml_version: 2.9.4<br><br>
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Gerard Blanco

    (@sixaxis)

    Hey anlynchkc,

    Could you please tell us how you are trying to “access” it? Or in other words, where are you pressing that triggers the message?

    Also, could you please send us some screenshots?

    Thank you!

    Plugin Author Pedro

    (@petredobrescu)

    Hello @anlynchkc,

    Can you please tell us if you are still encountering this issue? If yes, then we’ll need the PHP log behind that error (normally this is located either in /wp-content/debug.log or in the logs location of your host). If not, you can go ahead and mark this ticket as resolved. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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