Something went wrong – Importing products

  • Resolved digisource

    (@digisource)


    1 year, 1 month ago

    I am having issues importing product through the plugin. I split the products into 4 separate csv files. 2 of them imported without any issues, but the last 2 refuse to import. One of the files only has 10 orders in it.

    The fatal log has the following errors:

    2024-02-23T05:46:23+00:00 CRITICAL syntax error, unexpected floating-point number “.104”, expecting “;” in /usr/www/users/hardwvrzmq/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1243) : eval()’d code on line 1 2024-02-23T05:54:38+00:00 CRITICAL syntax error, unexpected floating-point number “.101”, expecting “;” in /usr/www/users/hardwvrzmq/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1243) : eval()’d code on line 1 2024-02-23T05:56:04+00:00 CRITICAL syntax error, unexpected floating-point number “.101”, expecting “;” in /usr/www/users/hardwvrzmq/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1243) : eval()’d code on line 1 2024-02-23T05:56:35+00:00 CRITICAL syntax error, unexpected floating-point number “.101”, expecting “;” in /usr/www/users/hardwvrzmq/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1243) : eval()’d code on line 1 2024-02-23T06:00:22+00:00 CRITICAL syntax error, unexpected floating-point number “.101”, expecting “;” in /usr/www/users/hardwvrzmq/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1243) : eval()’d code on line 1 2024-02-23T06:04:16+00:00 CRITICAL syntax error, unexpected floating-point number “.101”, expecting “;” in /usr/www/users/hardwvrzmq/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1243) : eval()’d code on line 1 2024-02-23T06:07:17+00:00 CRITICAL syntax error, unexpected floating-point number “.101”, expecting “;” in /usr/www/users/hardwvrzmq/wp-content/plugins/order-import-export-for-woocommerce/admin/modules/import/import.php(1243) : eval()’d code on line 1

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @digisource,

    Thank you for reaching out to us.

    Could you share sample CSV files that you are trying to import after removing sensitive information from them? You may share the CSV file by uploading it to Google Drive, WeTransfer, or any similar service and sharing the link with us.

    Thread Starter digisource

    (@digisource)

    Hi @webtoffeesupport

    Thank you for the response.

    I have shared the file in the link below. This is a smaller CSV that currently fails.

    https://1drv.ms/u/s!Amm88dOiRd8Sh_5n6nBC01RN9-LGfg?e=PyrWkl

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @digisource,

    Thank you for sharing the import file.

    Upon reviewing the CSV file, we noticed that the order_notes field contains an [ ] operator. This operator is currently not supported by the free version of the plugin, as it is used in the evaluation field for arithmetic operations. This issue was causing a fatal error log to be generated during import. Rest assured, we will address it in the upcoming plugin release.

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @digisource,

    We would like to inform you that we have addressed the issue with the evaluation field in the latest version of the plugin. Please use the code snippet provided here, along with the latest version of the plugin.

    You may copy and paste this code snippet into your active theme’s function.php file, or use any other code snippet plugin to achieve this.

Viewing 4 replies - 1 through 4 (of 4 total)
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