Something went wrong error

  • Resolved djoxbow

    (@djoxbow)


    1 month, 4 weeks ago

    Hello,

    I have problem with plugin. During edit lesson in Curriculum I receive message “Something went wrong” and its impossible to save any data.

    How to solve it?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hello @djoxbow,

    Thank you for reaching out to us.

    This error may be caused by a conflict with another plugin or the theme you’re using. To help resolve this, please follow these steps:

    Check for Plugin Conflicts: Temporarily deactivate all other plugins except Tutor LMS Free and Pro. Check if the issue persists. If the problem is resolved, reactivate the plugins one by one to identify the conflicting plugin.

    Switch to a Default Theme: Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-Three). Test the curriculum editor again to see if the issue is theme-related.

    Once you’ve completed these steps, please let me know the results.

    Hi @djoxbow ,

    Thank you for reaching out. Could you please share more details about the version of Tutor LMS you are currently using? Additionally, was the content you are trying to edit created with an older version of the plugin? This information will help us better understand the issue and provide a solution.

    Looking forward to your response.

Viewing 2 replies - 1 through 2 (of 2 total)
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