• Hi,

    So, tried to generate a feed for Facebook. Everything’s in place, but when I go ahead and smash the Generate Feed button, I get this:

    “Something went wrong during the connection with Facebook API. Please, try to refresh the page.”

    And no, refreshing doesn’t work.

    “`—- Report: 2021-06-27T20:22:19+00:00 —-

    Exception: PixelCaffeine\Admin\Exception\FBAPIException

    ——————–

    Message: Something went wrong during the connection with Facebook API. Please, try to <a href="1">refresh the page</a>.`”

    What now? Do I uninnstall and move on to another plugin?

    Thanks!

Viewing 8 replies - 1 through 8 (of 8 total)
  • Thread Starter BoxHatch

    (@boxhatch)

    >> Tried to Clean Transients
    >> Tried to Reset the Facebook Connection
    >> Tried both New Catalog and Existing one

    Thread Starter BoxHatch

    (@boxhatch)

    Also tried the solution from another thread:

    
        Go into your Facebook account -> Settings -> Business integrations, find the app Pixel Caffeine and remove it (don’t worry, you won’t lose anything);
        Go in the admin of the plugin -> General Settings
        Open the “Advanced Box” box at the bottom of the page
        Scroll down and click into the button “Reset Facebook Connection” (again, you won’t lose anything)
        Make a new Facebook login and confirm all permissions
    

    Did not work. I’m this close to giving up on the plugin.

    Thread Starter BoxHatch

    (@boxhatch)

    Well, dead plugin, as expected. Moving on.

    What a shame they no longer support this plugin. Was one of the better ones while it lasted.

    @boxhatch What plugin are you using to automatically sync the Facebook catalog?

    Thread Starter BoxHatch

    (@boxhatch)

    @stev430 Sorry for the late reply, I was out for a month. I’m using the official Facebook for Woo.. because there’s nothing else with features bundled.. not because it’s the best.

    I read this solution from the author:
    Reset the Facebook connection with following steps:

    – Go into your Facebook account -> Settings -> Business integrations, find the app Pixel Caffeine and remove it (don’t worry, you won’t lose anything);
    – Go in the admin of the plugin -> General Settings
    – Open the “Advanced Box” box at the bottom of the page
    – Scroll down and click into the button “Reset Facebook Connection” (again, you won’t lose anything)
    – Make a new Facebook login and confirm all permissions
    – Then, try again to operate in the product catalog.`

    BUT FOR ME ITS NOT WORKING EITHER….ANYONE HAVE ANOTHER SOLUTION FOR THE ERROR ???
    Something went wrong during the connection with Facebook API. Please, try to refresh the page.

    Clicking the Facebook Connect button (under Pixel Caffeine > General Settings tab) no longer works to connect Pixel Caffeine to Facebook. I currently have no idea why. It used to work. The error message says: Browser can’t open the page “https://wca-connector.adespresso.com/prod/auth-request?…” because the browser can’t find the server “wca-connector.adespresso.com”.

    Does anyone know how to solve this problem yet???

Viewing 8 replies - 1 through 8 (of 8 total)
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