Something went wrong creating plan with PayPal; missing PROFILESTATUS.

  • Resolved Robert Stevens

    (@zoeitsolutions)


    2 years, 3 months ago

    Hi,

    I am using Paypal Express which is currently using the sandbox creds.

    When the user choose any of the membership plans (monthly, yearly etc) and completes payment via paypal it comes back with an error:

    “Something went wrong creating plan with PayPal; missing PROFILESTATUS.”

    https://tinyurl.com/2kqp65lf

    I am using PMP 2.9.6, example plan:

    https://tinyurl.com/2nnu8hxh

    What’s going wrong?

Viewing 1 replies (of 1 total)
  • Plugin Support Mary Job

    (@mariaojob)

    Hi @zoeitsolutions,

    Thank you for reaching out to us.

    Where we have seen this error previously, we have found it to be mostly PayPal-specific and previous customers have been able to resolve this by reaching out to PayPal to unblock their account.

    Could you please reach out to PayPal support to ensure your account is in order and there are no issues from their end?

    Please feel free to share an update with me, when you do.

Viewing 1 replies (of 1 total)
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