Something isn’t working

  • Hi,
    Thank you for the plugin. I did exactly as mentioned in your quickstart guide but seems like nothing is happening. The views count doesn’t display anything in Dashboard -> posts and the Settings tab when clicked on Save changes and update statistic throws an error: There has been a critical error on this website. Please check your site admin email inbox for instructions.
    Also, making sure profile id means view id?

    Do you have a link to any video screencasts of setting up this plugin?

    Thank you so much.
    Can’t wait to have this plugin working.

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  • Profile ID does mean view ID.

    I faced the same issue as you described above. Might be worthwhile checking your admin email for the error message. In my case this was the error:

    `Google Analytics API has not been used in project 291292916332 before or it is disabled. Enable it by visiting https://console.developers.google.com/apis/api/analytics.googleapis.com/overview?project=XXXXXXXXX then retry. If you enabled this API recently, wait a few minutes for the action to propagate to our systems and retry

    If that is the case then it is simply a matter of clicking on that link and authorizing google analytics API to be used with your cloud account.

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