Something is wrong. Response takes too long or there is JS error. Press Ctrl…

  • Resolved Rafael Nunes

    (@rafaelnunes)


    3 years, 11 months ago

    Hello,
    I added the instagram feed on the homepage of my website, it loads normally, but before loading it shows the following message:

    Something is wrong. Response takes too long or there is JS error. Press Ctrl + Shift + J or Cmd + Shift + J on a Mac to see error in console or ask for free suport. Instagram token is invalid or expired. Please reset token and sign-in again to get new one. Admin warning: there is one or more private user in this feed (). Their media won’t be displayed.

    There is no error on the console. I already removed the token and reset the cache. This did not solve the problem. Do you have a solution?

    Wordpress v5.7

Viewing 1 replies (of 1 total)
  • Plugin Support Zhanna Khachatryan

    (@zhannak)

    Hello @rafaelnunes,

    Thanks for your inquiry and sorry for the late response.

    Dear client, have you tried to reauthenticate, recreate the feed and publish the new feed?

    If yes and the issue persists, please send me the Instagram feed plugin’s version, also please send us the feed page link to check the issue.

Viewing 1 replies (of 1 total)
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