Something interfering with REST API.

  • Resolved kognito

    (@kognito)


    3 years, 7 months ago

    Hi team,

    I just installed this plugin, but unfortunately only get the error below:
    It seems like there's something interfering with your WordPress REST API. This needs to be fixed in order to grant access to this plugin. More info here.

    Any suggestions on how I can resolve this please?

    Thank you!

    Cheers
    Clemens

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi @kognito,

    It looks like there is some kind of plugin/configuration that is affecting the different WordPress REST API endpoints.

    Unfortunately, this has to do with your site’s configuration and is out of our plugin’s scope, you’ll have to check with your developer to see what’s going on.

    To test it and learn more please check this FAQ page -> Check WordPress REST API :
    https://revenuehunt.com/faqs/woocommerce-authentication-error-404-not-found-missing-parameter-app-name/

    Thread Starter kognito

    (@kognito)

    Hi pochod,

    Many thanks for getting back to me.
    I did follow the FAQ and checked the REST API is working as expected.

    Do you have any advise as to which steps I could follow to resolve this or at least find out what’s causing this?

    I am the developer. ??

    Cheers
    Clemens

    Plugin Author RevenueHunt

    (@revenuehunt)

    Hi @kognito,

    If you could send over your store’s URL to our team inbox we can further investigate this issue. Our email is team@revenuehunt.com

    Thanks in advance!

    Plugin Author RevenueHunt

    (@revenuehunt)

    Hello again @kognito,

    We noticed that this issue was happening to other users too.

    We’ve fixed it and uploaded it to version 2.0.3 of the plugin. If you upgrade to the latest version this issue should be resolved.

    Feel free to reach out to us via email if you encounter any other issues!

    Thread Starter kognito

    (@kognito)

    Thanks team, I’ll send you an email. I have updated to 2.0.3, but unfortunately the issue persists.

    Cheers
    Clemens

    Plugin Author RevenueHunt

    (@revenuehunt)

    Hi everyone,

    I believe the issue you’re seeing is because your store has been installed at page level, for example:

    mydomain.com/developmentstore/

    In order for our plugin to work, the store has to be installed at domain or subdomain level, like this:

    developmentstore.mydomain.com

    Hope this helps!

Viewing 6 replies - 1 through 6 (of 6 total)
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