Hello @danniee001
Thanks for using the Yoast SEO plugin. The first screenshot shows that you are experiencing a blank meta box. We enocurage you to update to the latest version to troubleshoot the issue as you’d be missing out on new features and bug fixes.
A blank meta box issue occurs due to a JavaScript conflict. We’d like you to perform a conflict check to help us determine the next steps while saving you time.
Often, we see problems occur in combination with another plugin or theme. The fastest way to rule out any conflict is to deactivate all non-Yoast plugins and switch to a standard theme like Twenty Twenty-Two.
Please test this on your development or staging site if you have one. If not, we recommend using the Health Check & Troubleshooting plugin. This plugin has a troubleshooting mode, which does not affect normal visitors to your site.
If you’re unfamiliar with checking for conflicts, we’d like to point you to a step-by-step guide that will walk you through the process: How to check for plugin conflicts
If you feel uncomfortable doing this yourself or if this does not solve your issue, our Yoast SEO Premium plugin comes with one year of (technical) support.