Something crashed during Updraftplus restoration

  • Resolved reachingout

    (@reachingout)


    4 years, 7 months ago

    Hi,

    I tried to restore my wordpress site to an earlier date. But it crashed.
    Maybe due to missmatch in plugins or whatever.
    I did set option_value=a:0:{} but still not working, so I guess the pluggins are not the issue.

    Me error code is:
    Warning: require_once(/home3/botasoci/public_html/wp-admin/includes/class-wp-site-health.php): failed to open stream: No such file or directory in /home3/botasoci/public_html/wp-settings.php on line 370

    That is, more specifically in wp-settings.php on line 370:
    …
    // Create an instance of WP_Site_Health so that Cron events may fire.
    if ( ! class_exists( ‘WP_Site_Health’ ) ) {
    require_once ABSPATH . ‘wp-admin/includes/class-wp-site-health.php’;
    }
    WP_Site_Health::get_instance();
    …

    My class-wp-site-health.php file is found under:
    /public_html/wp-content/wp-admin/includes/class-wp-site-health.php

    But my debug.log says:
    /public_html/wp-admin/includes/class-wp-site-health.php

    Now, I can not even acces my wordpress dashboard, I just see a page about
    “WordPress Tools API Reference”

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    To help us work out the cause of your problem, can you please send us a copy of the restoration log only?
    You can find this log in the ‘wp-content/updraft’ directory of your site via FTP.
    Please copy the contents into an online tool (such as https://pastebin.com/ ) and paste the link here.

    Best Wishes,
    Bryle

    Thread Starter reachingout

    (@reachingout)

    Hi,

    I have shared it here:
    https://1drv.ms/u/s!ApPhP1_jV40zgxRWFJqJolLgkRaj?e=VJ9Is9

    See what you can do, my site was not advanced so I can redo it if you do not find anything.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Thanks for sharing the log.

    It appears that you are still using an older version of UpdraftPlus. Please can you upgrade to the latest version and see if you get the same issue?

    Regards,
    Bryle

    Thread Starter reachingout

    (@reachingout)

    Hi,
    Thanks for the help.
    I updated the plugin from the File Manager.
    I also deactivated all plugins, but I still can not acces my WordPress admin panel via Bluehost. Maybe I should contact Bluehosts’ support.

    Plugin Contributor bcrodua

    (@bcrodua)

    Hi,

    Yes, please try to contact your host support. There seem to be some missing files in your WP core files.

    Regards,
    Bryle

    Thread Starter reachingout

    (@reachingout)

    OK, thanks.

    Thread Starter reachingout

    (@reachingout)

    Just closing this ??

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Something crashed during Updraftplus restoration’ is closed to new replies.